The Terms of Use establish that Chatbots and Generative AI features, including third-party large language models, are within the scope of the Walmart Sites as defined, with additional terms governing these features referenced in Section 16.J.
This analysis describes what Walmart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The inclusion of Generative AI features and Chatbots, including third-party large language models, within the defined scope of the Walmart Sites means that the Terms of Use, including the content license, arbitration clause, warranty disclaimer, and monitoring provisions, apply to user interactions with these AI-powered features. Section 16.J is referenced for additional applicable terms but was not included in the provided document excerpt.
Interpretive note: Section 16.J, which governs specific Generative AI and Chatbot terms including the definition of 'Inputs' and 'Outputs,' was not included in the provided document excerpt, limiting the completeness of this provision's analysis.
Under these definitions, user interactions with Walmart's Chatbot and Generative AI features, including inputs submitted through those interfaces, are governed by the Terms of Use and may be subject to the same content license, monitoring rights, and arbitration provisions that apply to other platform interactions. The specific terms governing Generative AI features are stated to be in Section 16.J, which was not included in the available document text.
Cross-platform context
See how other platforms handle Generative AI and Chatbot Terms and similar clauses.
Compare across platforms →"When we say 'Chatbot,' we mean an application feature or interface by which you are able to engage in voice or text communications that are intended to mimic human interactions and conversations, including through the use of Generative AI and third-party large language models. When we say 'Generative AI,' we mean artificial intelligence, including large language models made by us or third parties, capable of generating new text, images, or other media.Excerpt from Walmart's Terms of Use
1) REGULATORY LANDSCAPE: The deployment of Generative AI features in a consumer retail context may engage the FTC Act (regarding deceptive or unfair practices in AI-generated content and recommendations), the EU AI Act (for EU-resident …
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The inclusion of Generative AI features and Chatbots, including third-party large language models, within the defined scope of the Walmart Sites means that the Terms of Use, including the content license, arbitration clause, warranty disclaimer, and monitoring provisions, apply to user interactions with these AI-powered features. Section 16.J is referenced for additional applicable terms but was not included in the …
Under these definitions, user interactions with Walmart's Chatbot and Generative AI features, including inputs submitted through those interfaces, are governed by the Terms of Use and may be subject to the same content license, monitoring rights, and arbitration provisions that apply to other platform interactions. The specific terms governing Generative AI features are stated to be in Section 16.J, which …
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