When purchasing from a third-party seller on the Walmart Marketplace, the Marketplace Retailer, not Walmart, is responsible for order fulfillment, shipping, returns, and customer service, and Walmart disclaims liability for Marketplace Retailer products and representations to the fullest extent permitted by applicable law.
This analysis describes what Walmart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that consumer remedies for Marketplace Retailer transactions are directed to the individual seller rather than to Walmart, and that Walmart disclaims liability for third-party seller products and representations. Under this clause, return eligibility depends on each Marketplace Retailer's individual return policy rather than Walmart's standard return policy.
Under this provision, purchases made from third-party sellers on the Walmart Marketplace are subject to each seller's individual policies for returns, shipping, and customer service rather than Walmart's standard terms. The agreement states that Walmart disclaims responsibility and liability for Marketplace Retailers, their products, and their representations to the fullest extent permitted by applicable law.
Cross-platform context
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Compare across platforms →"By purchasing a product from any of our Marketplace Retailers, you acknowledge that all Walmart Marketplace orders will be fulfilled by the third party Marketplace Retailer and not Walmart. The Marketplace Retailer (and not Walmart) will be responsible for all processing, shipping, returns, and customer service related to your Walmart Marketplace order. Products purchased from a Marketplace Retailer can only be returned to that Marketplace Retailer in accordance with its return policy. To the fullest extent provided by applicable law, Walmart has no responsibility or liability for any Marketplace Retailer, their products, or representations.Excerpt from Walmart's Terms of Use
1) REGULATORY LANDSCAPE: Platform liability disclaimers for third-party marketplace sellers may engage the FTC Act, particularly regarding deceptive practices where the marketplace interface does not clearly distinguish between Walmart-sold and third-party-sold products.
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This provision establishes that consumer remedies for Marketplace Retailer transactions are directed to the individual seller rather than to Walmart, and that Walmart disclaims liability for third-party seller products and representations. Under this clause, return eligibility depends on each Marketplace Retailer's individual return policy rather than Walmart's standard return policy.
Under this provision, purchases made from third-party sellers on the Walmart Marketplace are subject to each seller's individual policies for returns, shipping, and customer service rather than Walmart's standard terms. The agreement states that Walmart disclaims responsibility and liability for Marketplace Retailers, their products, and their representations to the fullest extent permitted by applicable law.
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