Verizon can cut off your phone or internet service with limited notice if it determines you have violated its terms, which could leave you without essential communications.
Verizon's terms framework governs how the company can collect and use your data, how billing disputes are handled, and what legal remedies are available to you as a customer. Key linked documents contain mandatory arbitration provisions that waive your right to sue Verizon in court or participate in class-action lawsuits. You can review Verizon's full customer agreement and opt out of arbitration within 30 days of service activation by mailing written notice to Verizon.