California residents have stronger legal protections than most other US customers, including the right to delete their data and stop Verizon from selling or sharing it with third parties.
Verizon's terms framework governs how the company can collect and use your data, how billing disputes are handled, and what legal remedies are available to you as a customer. Key linked documents contain mandatory arbitration provisions that waive your right to sue Verizon in court or participate in class-action lawsuits. You can review Verizon's full customer agreement and opt out of arbitration within 30 days of service activation by mailing written notice to Verizon.