Verizon · Verizon Privacy Policy

California Consumer Rights (CCPA/CPRA)

Medium severity
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Why it matters

These rights give California consumers meaningful control over their personal data, but exercising them requires knowing they exist and actively submitting requests to Verizon.

Consumer impact

Verizon collects extensive personal data including precise location, network usage, browsing history, and device identifiers, which may be used for targeted advertising and shared with third-party partners. Consumers enrolled by default in programs like Custom Experience Plus may have their web browsing and app usage analyzed for advertising purposes without explicit awareness. You can opt out of Verizon's Custom Experience and Custom Experience Plus programs by visiting verizon.com/privacy or calling 1-800-333-9956.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    California residents can submit data access, deletion, or correction requests by visiting verizon.com/privacy and using the privacy request portal.

Applicable agencies

  • State AG
    The California Attorney General and California Privacy Protection Agency (CPPA) enforce CCPA/CPRA rights including data deletion, access, and opt-out of sale.
    File a complaint →

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001680
Document ID
CA-D-00338
Evidence Provenance
Source URL
Wayback Machine
SHA-256
8189a1d0ee01abc3a2622692c0a38acfe0446b064e00142fa9c213fbd8f4a2ea
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Privacy Policy | Record: CA-P-001680
Captured: 2026-03-20 06:45:45 UTC | SHA-256: 8189a1d0ee01abc3…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/california-consumer-rights-ccpacpra/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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