Provision record
Uniswap · Uniswap Terms of Service · View original document ↗

Support Chatbot Data Processing and Retention

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The agreement states that use of the AI-powered Support Chatbot constitutes consent to processing of queries and interactions for support and service improvement purposes, and that Uniswap Labs may retain conversation transcripts for quality assurance and product development.

This analysis describes what Uniswap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that interaction with the Support Chatbot constitutes consent to data processing and retention, and the agreement explicitly advises against submitting confidential, personal, or sensitive information through the chatbot; the scope of retention and the applicable Privacy Policy terms should be evaluated together to assess the full data processing framework.

Interpretive note: The full scope of data retention and processing is governed by the Privacy Policy referenced in this provision, which was not included in the document text provided; evaluation of the complete data processing framework requires review of both documents.

Recent Activity

This document changed recently

Medium Jul 8, 2026

The updated terms establish new contractual representations that users must make when agreeing to the agreement. Users now represent that they are not subject to economic or trade sanctions administered by any governmental authority, including OFAC lists, and that they are not citizens or residents of sanctioned jurisdictions. Users also represent that their access and use will comply with all applicable laws and will not be used to conduct or facilitate illegal activity. These representations are legally binding attestations that may be verified. Users in OFAC-sanctioned countries cannot truthfully make these representations and would be unable to use the platform.

View change record →
Medium Jun 19, 2026

The updated terms establish new restrictions on user conduct and add affirmative representations regarding asset eligibility. Users trading tokenized real-world assets (such as tokenized stocks, ETFs, or commodities) must now represent that they have reviewed issuer information and comply with any restrictions on trading or holding those assets. The terms also explicitly prohibit circumventing access restrictions, including geographic blocks and transfer limitations imposed by token issuers. By continuing to use the platform, users affirm they are legally eligible to trade tokens under their jurisdiction's laws.

View change record →
Medium May 28, 2026

The updated terms establish that Uniswap does not warrant that any digital asset accessible through its products is available for trading, holding, or transacting in your jurisdiction, or that you are legally permitted to do so. The revised language places the burden on you to determine whether a digital asset is lawfully available to you and to comply with any applicable transfer restrictions imposed by asset issuers or regulatory authorities. This means accessing or trading an asset through the Uniswap interface does not constitute Uniswap's determination that you are eligible to do so under your local laws.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who interact with the Support Chatbot consent to processing and potential retention of their queries and conversation transcripts for quality assurance and product development purposes; the agreement advises users not to submit confidential, personal, or sensitive information through the chatbot interface.

Cross-platform context

See how other platforms handle Support Chatbot Data Processing and Retention and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
By using the Support Chatbot, you consent to the processing of your queries and interactions for purposes of providing support and improving our services. Do not submit confidential, personal, or sensitive information through the Support Chatbot. We do not guarantee the accuracy, legality, or applicability of any responses or content made available by the Support Chatbot. Uniswap Labs may retain conversation transcripts for quality assurance and product development in accordance with our Privacy Policy.

Excerpt from Uniswap's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The chatbot data processing and retention provision engages GDPR and UK GDPR requirements for EU and UK users, including lawful basis for processing, data minimization, and retention limitation principles.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Uniswap Terms of Service
Entity
Uniswap
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015051
Document ID
CA-D-00303
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
589beea39094385e4e6ae18bcb712f7df33b7c0a2d234ca3ebe41af6b28da987
Analysis generated
July 9, 2026 07:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uniswap
Document: Uniswap Terms of Service
Record ID: CA-P-015051
Captured: 2026-07-09 07:01:18 UTC
SHA-256: 589beea39094385e…
URL: https://conductatlas.com/platform/uniswap/uniswap-terms-of-service/provision/CA-P-015051/support-chatbot-data-processing-and-retention/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Uniswap's Support Chatbot Data Processing and Retention clause do?

This provision establishes that interaction with the Support Chatbot constitutes consent to data processing and retention, and the agreement explicitly advises against submitting confidential, personal, or sensitive information through the chatbot; the scope of retention and the applicable Privacy Policy terms should be evaluated together to assess the full data processing framework.

How does this clause affect you?

Under this clause, users who interact with the Support Chatbot consent to processing and potential retention of their queries and conversation transcripts for quality assurance and product development purposes; the agreement advises users not to submit confidential, personal, or sensitive information through the chatbot interface.

Is ConductAtlas affiliated with Uniswap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uniswap.