Together AI · Together AI Privacy Policy · View original document ↗

Zero Data Retention Mode

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Document Record

What it is

The Zero Data Retention mode, enabled through Privacy and Security settings, prevents submitted content including texts, images, and prompts, as well as model outputs, from being stored or used for secondary purposes; however, once enabled, the company states it cannot subsequently access, retrieve, correct, export, or delete that data on the user's behalf.

This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision creates a technical and contractual limitation on the company's ability to fulfill data subject rights requests for data processed under ZDR, which may require evaluation under GDPR Articles 15, 16, 17, and 20 to assess whether the architecture is consistent with data subject rights obligations or whether supplemental disclosures are required.

Interpretive note: Whether the ZDR technical limitation on data subject rights fulfillment is consistent with GDPR Articles 15 through 20 depends on regulatory interpretation and enforcement context in applicable jurisdictions.

Consumer impact (what this means for users)

Under ZDR, submitted content and model outputs are not retained beyond active processing, but the agreement states the company cannot fulfill access, correction, export, or deletion requests for data processed under this mode. This provision applies only prospectively from the moment of activation and does not affect previously processed data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to Settings > Profile in the Together AI platform, then select 'No' when asked if you want to store prompts or allow data to train models to enable Zero Data Retention. This setting applies only to data processed after activation.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Under ZDR, the content you submit, including texts, images, or prompts and any outputs provided to you by the Services are not stored, retained, or used for model training, product improvements, or any secondary purposes except as needed to provide the Services to you. ZDR applies only from the moment you enable it and does not affect any data processed prior. This means we cannot later access, retrieve, correct, export, or delete your Personal Data on your behalf as it is removed from our systems as soon as processing concludes.

Excerpt from Together AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 15 through 20 regarding data subject rights including access, rectification, erasure, and portability; the stated inability to fulfill these rights for ZDR-processed data warrants assessment against GDPR obligations. The provision also engages CCPA deletion and portability rights for California residents. (2) GOVERNANCE EXPOSURE: Medium. The ZDR limitation on data subject rights fulfillment is framed as a technical consequence of the user's own setting choice, but regulatory authorities may evaluate whether this framing adequately satisfies the company's independent obligations under GDPR, particularly where users may not fully understand the trade-off at the point of activation. (3) JURISDICTION FLAGS: EEA, Swiss, and UK users face heightened exposure given GDPR's explicit data subject rights framework; supervisory authorities in those jurisdictions may scrutinize whether user-controlled technical limitations on rights fulfillment are permissible under applicable law. California residents should note that ZDR-processed data may fall outside the scope of CCPA deletion and portability request fulfillment. (4) CONTRACT AND VENDOR IMPLICATIONS: B2B customers integrating Together AI APIs should evaluate whether their own data processing agreements with end users or applicable privacy notices accurately reflect the ZDR limitation on rights fulfillment, particularly where those customers are acting as data controllers under GDPR. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the ZDR activation flow includes adequate informed disclosure of the rights fulfillment limitation before users enable the setting, and whether that disclosure meets GDPR Article 13 or 14 transparency requirements.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer protection matters related to data handling representations, including whether ZDR disclosures constitute adequate notice of rights fulfillment limitations.
    File a complaint →

Provision details

Document information
Document
Together AI Privacy Policy
Entity
Together AI
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074504
Document ID
CA-D-00476
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d8ecbe75ebe4c9fa3e547016a232cc467d134c11c6e87906469d1d68806ab517
Analysis generated
July 12, 2026 17:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Together AI
Document: Together AI Privacy Policy
Record ID: CA-P-074504
Captured: 2026-07-12 17:19:26 UTC
SHA-256: d8ecbe75ebe4c9fa…
URL: https://conductatlas.com/platform/together-ai/together-ai-privacy-policy/provision/CA-P-074504/zero-data-retention-mode/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Together AI's Zero Data Retention Mode clause do?

This provision creates a technical and contractual limitation on the company's ability to fulfill data subject rights requests for data processed under ZDR, which may require evaluation under GDPR Articles 15, 16, 17, and 20 to assess whether the architecture is consistent with data subject rights obligations or whether supplemental disclosures are required.

How does this clause affect you?

Under ZDR, submitted content and model outputs are not retained beyond active processing, but the agreement states the company cannot fulfill access, correction, export, or deletion requests for data processed under this mode. This provision applies only prospectively from the moment of activation and does not affect previously processed data.

Is ConductAtlas affiliated with Together AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Together AI.