Even if Thomson Reuters knows that using its website could cause you harm, it says it will not be legally responsible for any indirect or consequential losses you suffer as a result, such as lost profits or business losses.
This analysis describes what Thomson Reuters's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause effectively caps Thomson Reuters' financial exposure for harms arising from website use at zero for the most common categories of loss, which is significant for professional users who may rely on the site for business-critical information.
Interpretive note: Enforceability varies significantly by jurisdiction; EU, UK, and Australian mandatory consumer protection law may substantially limit the practical effect of this clause against individual consumers.
If a user suffers financial or other harm by relying on information from the Thomson Reuters website, this clause limits the ability to recover those losses from Thomson Reuters, even for significant business or professional damages. EU and UK consumer protection law may restrict this limitation for individual consumers.
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You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
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"Thomson Reuters shall not be liable for any special, indirect, incidental, or consequential damages of any kind in connection with these terms and conditions or the use of Thomson Reuters World Wide Web pages, even if Thomson Reuters has been advised of the possibility of such damages.— Excerpt from Thomson Reuters's Thomson Reuters Terms
(1) REGULATORY LANDSCAPE: In the US, such consequential damages exclusions are broadly enforceable in B2B contexts under UCC and common law principles. However, in the EU, the Unfair Contract Terms Directive and national implementations may render such clauses unenforceable against consumers. In the UK, the Consumer Rights Act 2015 prohibits terms that attempt to exclude liability for death or personal injury caused by negligence, and courts may scrutinize broad consequential damages exclusions for fairness. The FTC and State AGs are relevant enforcement authorities for US consumer protection angles. (2) GOVERNANCE EXPOSURE: Medium. This is standard website terms boilerplate and is widely used across the industry. The elevated concern arises from the professional nature of Thomson Reuters' user base; legal, tax, and compliance professionals who act on website content may suffer quantifiable business losses that this clause purports to exclude. (3) JURISDICTION FLAGS: EU, UK, and Australian users face the strongest potential for this clause to be unenforceable or limited in scope. California residents may have additional protections under state consumer protection statutes. Illinois and New York users should consult State AG resources for additional protections. (4) CONTRACT AND VENDOR IMPLICATIONS: This limitation applies to the public website only and may not govern paid subscription or licensed product agreements, which are typically subject to separate, negotiated master service agreements. B2B procurement teams should confirm the scope of liability provisions in any formal product contracts and not assume this website disclaimer governs those relationships. (5) COMPLIANCE CONSIDERATIONS: Legal teams should note this clause in vendor risk assessments and confirm that reliance on thomsonreuters.com website content for compliance decisions is supplemented by independently verified authoritative sources. For EU and UK operations, document the potential unenforceability of this provision in consumer-facing contexts.
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This clause effectively caps Thomson Reuters' financial exposure for harms arising from website use at zero for the most common categories of loss, which is significant for professional users who may rely on the site for business-critical information.
If a user suffers financial or other harm by relying on information from the Thomson Reuters website, this clause limits the ability to recover those losses from Thomson Reuters, even for significant business or professional damages. EU and UK consumer protection law may restrict this limitation for individual consumers.
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