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Users whose complaints about EU-U.S. DPF personal data handling remain unresolved have a defined escalation path — JAMS arbitration — rather than being left without a formal remedy.
If your complaint about Thomson Reuters's handling of your personal data under the EU-U.S. Data Privacy Framework remains unresolved, Thomson Reuters will refer it to JAMS for alternative dispute resolution.
How other platforms handle this
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
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"we commit to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF...to JAMS, an alternative dispute resolution provider based in the United States.— Excerpt from Thomson Reuters's Thomson Reuters Privacy
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Users whose complaints about EU-U.S. DPF personal data handling remain unresolved have a defined escalation path — JAMS arbitration — rather than being left without a formal remedy.
If your complaint about Thomson Reuters's handling of your personal data under the EU-U.S. Data Privacy Framework remains unresolved, Thomson Reuters will refer it to JAMS for alternative dispute resolution.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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