Provision record
Teladoc · Teladoc Terms of Use · View original document ↗

Teladoc Does Not Collect Under-13 Data Without Consent

High severity Explicit document language Common · 299 of 352 platforms
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This analysis describes what Teladoc's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Glassdoor Medium

Cookies may also allow us and our service providers to collect data about your use of our services, including text you enter, screen recordings of your mouse movements, and other interactions as you browse and use our services, even if you don't have an account or Profile.

Anthropic Medium

We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved.

GitHub Medium

Our emails may have web beacons that offer information on your device type, email client, email reception, opens, and link clicks.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Teladoc Health does not seek through the Websites or Platforms to gather personal information from or about persons under the age of 13 without the consent of a parent or guardian.

Excerpt from Teladoc's Terms of Use

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Teladoc Terms of Use
Entity
Teladoc
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 20, 2026
Last verified
Sept. 20, 2026
Record ID
CA-P-077719
Document ID
CA-D-00297
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e1b244566324e457dde8e3dc60533d41da2e75a00fb697d78832adf1ed9eb237
Analysis generated
September 20, 2026 16:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Teladoc
Document: Teladoc Terms of Use
Record ID: CA-P-077719
Captured: 2026-09-20 16:48:20 UTC
SHA-256: e1b244566324e457…
URL: https://conductatlas.com/platform/teladoc/teladoc-terms-of-use/provision/CA-P-077719/teladoc-does-not-collect-under-13-data-without-consent/
Accessed: Oct. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Teladoc's Teladoc Does Not Collect Under-13 Data Without Consent clause do?

The clause states: “Teladoc Health does not seek through the Websites or Platforms to gather personal information from or about persons under the age of 13 without the consent of a parent or guardian.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.

Is ConductAtlas affiliated with Teladoc?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Teladoc.