You agree to defend and pay Taskrabbit's legal costs if they are sued or incur losses because of something you did while using the platform.
If your actions as a user lead to a lawsuit or claim against Taskrabbit, you could be personally required to cover Taskrabbit's legal fees and any damages — a potentially significant financial liability.
The indemnification clause is broadly drafted to cover third-party claims arising from user conduct, violations of the Terms, or breach of representations and warranties. Risk teams should note that this clause may be difficult to enforce against individual consumers in EU and UK jurisdictions under applicable consumer contract regulations.
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Taskrabbit's Terms significantly limit the company's liability for any harm arising from tasks, require US and Canadian users to waive their right to sue in court in favour of binding individual arbitration, and place significant responsibility on users to verify Tasker qualifications and safety. Clients bear personal responsibility for selecting Taskers despite Taskrabbit's platform-level vetting features. You can opt out of the arbitration agreement by sending written notice to Taskrabbit within 30 days of first accepting the Terms, as described in Section 24.