TaskRabbit · TaskRabbit Terms of Service

Limitation of Liability — $100 Cap

High severity
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Why it matters

If a Tasker causes significant property damage, personal injury, or other serious harm facilitated through the platform, this clause prevents you from recovering more than a nominal amount from Taskrabbit — even if the platform's conduct contributed to the harm.

Consumer impact

Taskrabbit's Terms significantly limit your legal recourse by requiring US and Canadian users to arbitrate disputes individually, waiving the right to join class actions, and capping the company's financial liability at just $100 or 12 months of fees paid. Clients bear full responsibility for vetting Tasker qualifications despite platform 'badging' features, and Taskrabbit disclaims responsibility for task quality, property damage, or Tasker conduct. You can opt out of the mandatory arbitration clause by sending written notice to Taskrabbit within 30 days of first accepting these Terms.

Applicable agencies

  • FTC
    The FTC can investigate whether a $100 liability cap in a consumer services contract constitutes an unfair or deceptive practice under FTC Act Section 5, particularly where it effectively immunizes the platform from accountability.
    File a complaint →
  • State AG
    State AGs can pursue unconscionability and unfair contract term claims under state consumer protection statutes where a liability cap is grossly disproportionate to foreseeable consumer harm.
    File a complaint →

Provision details

Document information
Document
TaskRabbit Terms of Service
Entity
TaskRabbit
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000872
Document ID
CA-D-00143
Evidence Provenance
Source URL
Wayback Machine
SHA-256
781dc5cb876084b3e5c92d25b0ac909b0ce54c7aa31abd02b37fd9cec0e3bc9a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: TaskRabbit | Document: TaskRabbit Terms of Service | Record: CA-P-000872
Captured: 2026-04-01 15:34:17 UTC | SHA-256: 781dc5cb876084b3…
URL: https://conductatlas.com/platform/taskrabbit/taskrabbit-terms-of-service/limitation-of-liability-100-cap/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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