This is the legal agreement you enter into when you use T-Mobile's wireless services. It covers your rights and T-Mobile's rights regarding billing, service changes, and resolving disputes. Importantly, by using T-Mobile's service, you generally agree to resolve disputes through arbitration rather than in court, and you give up the right to join class action lawsuits.
Technical Summary
This document constitutes T-Mobile's Terms and Conditions governing the relationship between T-Mobile and its wireless service subscribers in the United States. It establishes binding obligations regarding service use, billing, arbitration, data privacy, device financing, and account management. Notable provisions include a mandatory binding arbitration clause with a 30-day opt-out window, a class action waiver, limitations on T-Mobile's liability to direct damages only, and T-Mobile's right to modify terms or suspend service. The document also addresses CPNI (Customer Proprietary Network Information) rights, credit checks, and conditions under which T-Mobile may terminate service.
Institutional Analysis
This agreement engages multiple regulatory frameworks including the FCC's CPNI rules (47 U.S.C. § 222), CCPA/CPRA for California residents, and the FTC Act's prohibition on unfair or deceptive practi…
This agreement engages multiple regulatory frameworks including the FCC's CPNI rules (47 U.S.C. § 222), CCPA/CPRA for California residents, and the FTC Act's prohibition on unfair or deceptive practices. The mandatory arbitration and class action waiver provisions require scrutiny under applicable …
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If you have a dispute with T-Mobile, you must resolve it through private arbitration rather than going to court. A neutral arbitrator decides the outcome instead of a judge or jury.
T-Mobile limits what it owes you if something goes wrong to only direct, actual damages — and caps the total amount. T-Mobile is not responsible for indirect losses, lost profits, or consequential damages.
T-Mobile can change these terms and conditions at any time. If you continue using the service after being notified of changes, you are considered to have accepted the new terms.
T-Mobile collects and may use or share your Customer Proprietary Network Information (CPNI) — which includes details about how you use your phone service — for certain purposes. You have the right to restrict some of this sharing.
T-Mobile can suspend or cancel your service if you violate the terms, fail to pay your bill, or for other reasons they determine, sometimes without advance notice.
If you finance a device through T-Mobile's installment plan, you agree to make monthly payments for the full cost of the device. Failing to pay can result in service suspension and the device may be locked.
You agree to protect and reimburse T-Mobile for any legal costs or damages that arise from your use of T-Mobile's services, including claims made by third parties against T-Mobile because of how you use the service.