Provision record
Substack · Substack Terms of Use · View original document ↗

Content Removal and Acceptable Use Policy

Low severity High confidence Explicitdocumentlanguage Common · 145 of 352 platforms
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Document Record

What it is

The agreement reserves Substack's right to remove any content at any time for any reason without notice, at its sole discretion. Users are also prohibited from scraping, crawling, reverse engineering, or copying significant portions of platform content or attempting to access other users' account credentials.

This analysis describes what Substack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that content removal is exercised at Substack's sole discretion without a notice requirement, including in response to third-party allegations of terms violations. The prohibition on scraping and automated data collection is relevant to developers, researchers, and organizations that may seek to access platform data programmatically.

Clause Stability Stable

0
Changes
3
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 376 other provisions on other platforms.

Change history

modified Jun 16, 2026

Provision expanded with new affirmative user conduct obligations and specific prohibited behaviors including fraud, threats, Content Guidelines violations, and security jeopardization, with severity downgraded from medium to low.

View full change record →

Consumer impact (what this means for users)

This provision authorizes Substack to remove any content without notice based on its sole judgment, including in response to allegations that have not been adjudicated. The acceptable use restrictions prohibit automated data collection, reverse engineering, and unauthorized credential access, with violations potentially resulting in account termination.

How other platforms handle this

Zoom Medium

Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom's native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat...

Hinge Medium

If Your Content is prohibited under the laws of any jurisdiction where our Services are available, we may remove it even if it is not illegal in your location.

Poshmark Medium

While we are not obligated to review any User Content posted by our Users on our Service, we reserve the right to review any User Content, with or without notice...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to remove any content from Substack at any time, for any reason (including, but not limited to, if someone alleges you contributed that content in violation of these Terms), in our sole discretion, and without notice. You also agree that you will not contribute any Post or otherwise use Substack in a manner that: Is fraudulent or threatening, or in any way violates Substack's Content Guidelines; Jeopardizes the security of your Substack account or anyone else's; Attempts, in any manner, to obtain the password, account, or other security information of any other user; "Crawls," "scrapes," or "spiders" any page, data, or portion of Substack (through use of manual or automated means); Copies or stores any significant portion of the content on Substack; Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to Substack.

Excerpt from Substack's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Content moderation and removal practices for platforms operating in the EU are subject to the Digital Services Act, which imposes transparency and notice requirements for content removal decisions affecting EU users. In the US, Section 230 of the Communications Decency Act provides platforms with broad immunity for content moderation decisions, supporting the breadth of this discretionary removal provision. The FTC Act is relevant to the extent content removal practices could be characterized as affecting consumer service delivery. 2) GOVERNANCE EXPOSURE: Low to Medium. The discretionary content removal provision without notice is standard across major US publishing and social media platforms and is broadly supported by Section 230 immunity. The scraping prohibition is increasingly relevant given the proliferation of AI data collection and may be enforced through terms violation or, in some jurisdictions, through computer fraud statutes. 3) JURISDICTION FLAGS: EU users have additional protections under the Digital Services Act requiring platforms to provide reasons for content removal and offer redress mechanisms. California's Consumer Legal Remedies Act and unfair business practices laws may be relevant if content removal is alleged to be deceptive or unfair in a commercial context. The CFAA is potentially applicable in the US context for unauthorized scraping or access. 4) CONTRACT AND VENDOR IMPLICATIONS: Developers or organizations that have built workflows dependent on Substack content access should note that the scraping prohibition may affect data pipelines. API access is not described in these Terms but the acceptable use restrictions would apply to any programmatic access not expressly authorized by a separate agreement. 5) COMPLIANCE CONSIDERATIONS: Legal teams assessing platform dependency risk should note that content essential to business operations may be removed without notice under these terms. Organizations with EU users should assess whether Substack's content moderation practices comply with DSA requirements for notice and redress. The reference to Content Guidelines as a separate incorporated document means compliance review should extend to that document.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive consumer-facing practices, including content removal policies that may affect consumers' access to subscribed services.
    File a complaint →

Applicable regulations

DMCA
United States Federal
DSA
European Union

Provision details

Document information
Document
Substack Terms of Use
Entity
Substack
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012792
Document ID
CA-D-00177
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d2d135642274ee5eac38277ac41a146ef9980ab32b5eaa9fe939658be5f65972
Analysis generated
May 21, 2026 01:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Substack
Document: Substack Terms of Use
Record ID: CA-P-012792
Captured: 2026-05-21 01:31:22 UTC
SHA-256: d2d135642274ee5e…
URL: https://conductatlas.com/platform/substack/substack-terms-of-use/provision/CA-P-012792/content-removal-and-acceptable-use-policy/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Substack's Content Removal and Acceptable Use Policy clause do?

This provision establishes that content removal is exercised at Substack's sole discretion without a notice requirement, including in response to third-party allegations of terms violations. The prohibition on scraping and automated data collection is relevant to developers, researchers, and organizations that may seek to access platform data programmatically.

How does this clause affect you?

This provision authorizes Substack to remove any content without notice based on its sole judgment, including in response to allegations that have not been adjudicated. The acceptable use restrictions prohibit automated data collection, reverse engineering, and unauthorized credential access, with violations potentially resulting in account termination.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 145 platforms. See the full comparison.

Is ConductAtlas affiliated with Substack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Substack.