Provision record
Strava · Strava Terms of Service · View original document ↗

Limitation of Liability — $100 Cap

High severity Common · 287 of 352 platforms
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Document Record

What it is

Strava's total financial liability to you for any claim — including data breaches, privacy violations, or service failures — is capped at the greater of the fees you paid in the last 12 months or $100, whichever is more.

This analysis describes what Strava's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause defines the maximum financial exposure Strava accepts under the service agreement, establishing a predictable ceiling for dispute resolution outcomes. The mechanism ties liability exposure to either a fixed minimum amount or user payments, whichever is greater.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

Even if Strava suffers a data breach exposing your GPS location history, home address, or health data, the Terms limit your individual financial recovery to $100 or 12 months of subscription fees — a cap that is likely void under GDPR Art. 82 for EU users but may leave US users significantly undercompensated.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
STRAVA'S MAXIMUM AGGREGATE LIABILITY TO YOU PURSUANT TO THESE TERMS SHALL NOT EXCEED THE GREATER OF EITHER (A) FIFTY DOLLARS ($50), OR (B) THE AMOUNT OF FEES PAID BY YOU TO STRAVA IN THE 12-MONTHS PRIOR TO THE DATE OF THE CLAIM.

Excerpt from Strava's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Under GDPR Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Strava Terms of Service
Entity
Strava
Document last updated
May 5, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001423
Document ID
CA-D-00271
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443836e97857cca053b13f8bf4b7e3c964e7edd699d48dce14142e763aaa4570
Analysis generated
April 1, 2026 14:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Strava
Document: Strava Terms of Service
Record ID: CA-P-001423
Captured: 2026-04-01 14:48:37 UTC
SHA-256: 443836e97857cca0…
URL: https://conductatlas.com/platform/strava/strava-terms-of-service/provision/CA-P-001423/limitation-of-liability-100-cap/
Accessed: Aug. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Strava's Limitation of Liability — $100 Cap clause do?

This clause defines the maximum financial exposure Strava accepts under the service agreement, establishing a predictable ceiling for dispute resolution outcomes. The mechanism ties liability exposure to either a fixed minimum amount or user payments, whichever is greater.

How does this clause affect you?

Even if Strava suffers a data breach exposing your GPS location history, home address, or health data, the Terms limit your individual financial recovery to $100 or 12 months of subscription fees — a cap that is likely void under GDPR Art. 82 for EU users but may leave US users significantly undercompensated.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Strava?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Strava.