Provision record
StockX · StockX Terms of Use · View original document ↗

Buyer must report counterfeit items within 10 days

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what StockX's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 3, 2026

The updated terms explicitly state that automated agents, bots, APIs, and AI-based tools accessing your account on your behalf are covered by the agreement, and you are responsible for all actions those tools take. Previously, the terms referenced electronic agents more generically. The revised language directly obligates account holders for automated activity, meaning if a buy-for-me agent, API, or bot violates platform rules through your account, you bear liability for that violation. The updated terms also remove country-specific overrides that previously applied in the UK, Italy, France, Germany, Japan, and South Korea, meaning the main terms now apply uniformly across those jurisdictions without regional exemptions.

View change record →

How other platforms handle this

Stripe Medium

If Stripe makes an Update available, User must implement it by the deadline stated in Stripe's notice. If no deadline is stated, then User must implement the Update within 30 days of the notice date.

SoFi Medium

You must confirm any transaction...attempted online before relying on it being completed. It is your responsibility to verify the status of any attempted transaction by reviewing your accounts or contacting SoFi Customer Support.

Minecraft Medium

Own or control the server and continue to do so for the whole time that you charge for access to it

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you receive an item that you believe to be counterfeit, you must notify StockX in writing within 10 days of receipt.

Excerpt from StockX's Terms of Use

Provision details

Document information
Document
StockX Terms of Use
Entity
StockX
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004457, captured July 3, 2026
Record ID
CA-P-058096
Document ID
CA-D-000733
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004457)
5a0f1094d9f4376642041ce6352c8460935b550bdddf0357fa47ef7ca8ed4668
Analysis generated
July 9, 2026 06:25 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-004457 (checked Oct. 5, 2026)
Citation Record
Entity: StockX
Document: StockX Terms of Use
Record ID: CA-P-058096
Version: CA-V-004457
Captured: 2026-07-03 01:20:04 UTC
SHA-256: 5a0f1094d9f43766…
URL: https://conductatlas.com/platform/stockx/stockx-terms-of-use/provision/CA-P-058096/buyer-must-report-counterfeit-items-within-10-days/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does StockX's Buyer must report counterfeit items within 10 days clause do?

The clause states: “If you receive an item that you believe to be counterfeit, you must notify StockX in writing within 10 days of receipt.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with StockX?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by StockX.