In-App Delivery is fulfilled by third-party delivery contractors through third-party platforms such as DoorDash, and Starbucks disclaims all liability for acts or omissions of those platforms or contractors, including food handling. Prices for delivered products may differ from in-store or mobile order prices, and payment is handled by the third-party platform.
This analysis describes what Starbucks's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Starbucks accepts no liability for food handling or delivery contractor conduct in connection with in-app delivery orders, and that users are subject to third-party terms including DoorDash's Consumer Terms and Conditions. The price differential disclosure and the transfer of payment handling to third-party platforms are operationally significant for users placing delivery orders through the Starbucks app.
The agreement states that Starbucks bears no liability for third-party delivery contractor conduct, including food handling, for orders placed through the In-App Delivery feature. Users placing delivery orders through the app are subject to the terms of the third-party delivery platform, including DoorDash Consumer Terms and Conditions, and prices may differ from in-store or mobile order pricing.
Cross-platform context
See how other platforms handle Third-Party Delivery Liability Disclaimer and similar clauses.
Compare across platforms →"This feature is enabled via online third-party platform(s) which connect Users with Starbucks stores and the platform's third-party delivery contractors. All deliveries will be made by such contractors, and neither Starbucks nor its employees will provide delivery themselves. Users may be subject to third party terms, including the DoorDash Consumer Terms and Conditions. Starbucks has no liability or responsibility for the acts or omissions of any third-party platform or delivery contractor, including with respect to food and product handling. The third-party platform shall handle all fees and payments with respect to any delivery order, and prices for Starbucks products ordered through In-App Delivery may differ from prices charged at stores or via MOP.Excerpt from Starbucks's Terms of Use
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This provision establishes that Starbucks accepts no liability for food handling or delivery contractor conduct in connection with in-app delivery orders, and that users are subject to third-party terms including DoorDash's Consumer Terms and Conditions. The price differential disclosure and the transfer of payment handling to third-party platforms are operationally significant for users placing delivery orders through the Starbucks app.
The agreement states that Starbucks bears no liability for third-party delivery contractor conduct, including food handling, for orders placed through the In-App Delivery feature. Users placing delivery orders through the app are subject to the terms of the third-party delivery platform, including DoorDash Consumer Terms and Conditions, and prices may differ from in-store or mobile order pricing.
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