Provision record
Starbucks · Starbucks Terms of Use · View original document ↗

Liability Limitation and Disclaimer of Warranties

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Document Record

What it is

The terms disclaim all implied warranties and exclude Starbucks' liability for indirect, consequential, punitive, and exemplary damages arising from site use, including loss or corruption of user information, personal injury, and property damage, subject to applicable law and a specific carve-out for New Jersey statutory rights.

This analysis describes what Starbucks's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision limits the categories of damages users may seek from Starbucks in connection with site use, including mobile features, and explicitly states that loss, theft, or corruption of user information falls within the excluded damages categories. The document acknowledges that some jurisdictions, specifically referencing New Jersey, may not permit these limitations, and that personal injury warranties are not disclaimed.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under these terms, Starbucks excludes liability for indirect, special, incidental, consequential, punitive, and exemplary damages arising from site use, including loss or corruption of user information. The terms state the user's sole remedy is to cease use of the sites, though the document acknowledges these limitations may not apply in all jurisdictions depending on applicable law.

Cross-platform context

See how other platforms handle Liability Limitation and Disclaimer of Warranties and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
SUBJECT TO APPLICABLE LAW, INCLUDING WITH RESPECT TO LIABILITY FOR PERSONAL INJURY OR NON-WAIVABLE STATUTORY RIGHTS UNDER NEW JERSEY LAW, IN NO EVENT SHALL STARBUCKS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS (A) BE LIABLE TO THE USER WITH RESPECT TO USE OF THE SITES, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITES (INCLUDING WITHOUT LIMITATION PARTICIPATION IN MOBILE FEATURES, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITES, OR ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY A USER ON ANY INFORMATION OBTAINED FROM STARBUCKS), OR ANY DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO STARBUCKS' RECORDS, PROGRAMS OR SERVICES; AND (B) BE LIABLE TO THE USER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, PERSONAL INJURY OR PROPERTY DAMAGE, THE INABILITY TO USE THE SITES OR ANY OF THEIR FEATURES OR DEVICE FAILURE OR MALFUNCTION.

Excerpt from Starbucks's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Starbucks Terms of Use
Entity
Starbucks
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-014378
Document ID
CA-D-00624
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
00077295d94b4e10530d517ff8df4a1976b72f69c2fc10a2cbbe6437f34fe710
Analysis generated
May 8, 2026 01:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Starbucks
Document: Starbucks Terms of Use
Record ID: CA-P-014378
Captured: 2026-05-08 01:23:52 UTC
SHA-256: 00077295d94b4e10…
URL: https://conductatlas.com/platform/starbucks/starbucks-terms-of-use/provision/CA-P-014378/liability-limitation-and-disclaimer-of-warranties/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Starbucks's Liability Limitation and Disclaimer of Warranties clause do?

This provision limits the categories of damages users may seek from Starbucks in connection with site use, including mobile features, and explicitly states that loss, theft, or corruption of user information falls within the excluded damages categories. The document acknowledges that some jurisdictions, specifically referencing New Jersey, may not permit these limitations, and that personal injury warranties are not disclaimed.

How does this clause affect you?

Under these terms, Starbucks excludes liability for indirect, special, incidental, consequential, punitive, and exemplary damages arising from site use, including loss or corruption of user information. The terms state the user's sole remedy is to cease use of the sites, though the document acknowledges these limitations may not apply in all jurisdictions depending on applicable law.

Is ConductAtlas affiliated with Starbucks?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Starbucks.