This provision requires users to resolve most disputes with Starbucks through individual binding arbitration administered by the AAA rather than through court proceedings, and prohibits users from participating in class action or consolidated proceedings except for small claims court matters. The document states this applies to disputes based in contract, tort, statute, fraud, or misrepresentation, including claims that arose before these terms existed.
This analysis describes what Starbucks's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires individual arbitration for the broad category of disputes defined in the terms, administered under AAA Consumer Arbitration Rules, and prohibits class, collective, or representative proceedings to the fullest extent permitted by applicable law. The document acknowledges the provision 'substantially affect[s] your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration and litigation.'
The agreement requires users to resolve most disputes individually through AAA arbitration rather than court litigation, and prohibits participation in class or consolidated proceedings. The terms state that arbitration is 'final and binding and subject to only very limited review by a court,' and the document specifies that a 60-day mandatory informal resolution process must be completed before any arbitration demand can be filed.
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Compare across platforms →"Any dispute or claim arising out of or relating to these Terms, your use of the Sites, or your relationship with Starbucks or any past, present, or future subsidiary, parent or affiliate company or companies, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, ("Dispute") will be resolved through binding individual arbitration, except that either of us may take a Dispute to small claims court so long as it isn't removed or appealed to a court of general jurisdiction. To the fullest extent allowable by applicable law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, consolidated, private attorney general, or representative proceeding.Excerpt from Starbucks's Terms of Use
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This provision requires individual arbitration for the broad category of disputes defined in the terms, administered under AAA Consumer Arbitration Rules, and prohibits class, collective, or representative proceedings to the fullest extent permitted by applicable law. The document acknowledges the provision 'substantially affect[s] your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration …
The agreement requires users to resolve most disputes individually through AAA arbitration rather than court litigation, and prohibits participation in class or consolidated proceedings. The terms state that arbitration is 'final and binding and subject to only very limited review by a court,' and the document specifies that a 60-day mandatory informal resolution process must be completed before any arbitration …
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