Provision record
Starbucks · Starbucks Terms of Use · View original document ↗

Mandatory 60-day informal dispute resolution before arbitration

High confidence Common · 197 of 343 platforms
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This analysis describes what Starbucks's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This mandatory 60-day informal resolution period is a prerequisite to arbitration, delaying a user's ability to formally pursue a dispute and requiring affirmative good-faith engagement.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Before you can arbitrate a dispute, you must first participate in a 60-day good-faith negotiation period that begins upon Starbucks's receipt of a completed notice.

How other platforms handle this

OpenAI

Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.

Anyscale

You agree with us that, if either of us has concerns, we must first work together to resolve any dispute informally without resorting to legal action. You agree to contact us at legal@anyscale.com...

Postman

The services of JAMS are provided at no cost to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
For a period of 60 days from receipt of a completed notice (which can be extended by agreement of the parties), you and we agree to negotiate in good faith in an effort to informally resolve the Dispute.

Excerpt from Starbucks's Terms of Use

Provision details

Document information
Document
Starbucks Terms of Use
Entity
Starbucks
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-006094, captured Aug. 26, 2026
Record ID
CA-P-055007
Document ID
CA-D-000624
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006094)
2262609d121205a03a83ded8d4c262ff46b227a3399d45cf3a6b95fb101c4970
Analysis generated
May 8, 2026 01:23 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006094, captured Aug. 26, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007623, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Starbucks
Document: Starbucks Terms of Use
Record ID: CA-P-055007
Version: CA-V-006094
Captured: 2026-08-26 01:07:05 UTC
SHA-256: 2262609d121205a0…
URL: https://conductatlas.com/platform/starbucks/starbucks-terms-of-use/provision/CA-P-055007/mandatory-60-day-informal-dispute-resolution-before-arbitration/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Starbucks's Mandatory 60-day informal dispute resolution before arbitration clause do?

This mandatory 60-day informal resolution period is a prerequisite to arbitration, delaying a user's ability to formally pursue a dispute and requiring affirmative good-faith engagement.

How does this clause affect you?

Before you can arbitrate a dispute, you must first participate in a 60-day good-faith negotiation period that begins upon Starbucks's receipt of a completed notice.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.

Is ConductAtlas affiliated with Starbucks?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Starbucks.