This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes two separate opt-in categories for SMS communications: optional transactional SMS (for account notifications and two-factor authentication) and optional marketing SMS (for promotional messages). The policy explicitly states it will not sell, share, or disclose phone numbers to third parties for their marketing purposes. For users with financial accounts, the policy now explicitly covers Balance Services and Capital Services in addition to Payments Services, and identity verification procedures are clarified to include bank statements and specific triggering scenarios such as account recovery, ownership disputes, or suspicious activity detection. You can opt in or out of each SMS category independently, and two-factor authentication can be used without providing a phone number.
View change record →How other platforms handle this
We access, preserve, and share your information...if we have a good-faith belief that it is necessary to...enforce our Terms and any other applicable terms and policies, including for investigations of potential violations...
prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and to enforce our Terms of Service or our Community Guidelines
To enforce our Master Services Agreement, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of Heap, you, or third parties
"We also use and disclose Customer Controlled Information: to enforce our Terms of Service and other legal terms and policies; to comply with applicable legal requirements...Excerpt from Squarespace's Privacy Policy
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We also use and disclose Customer Controlled Information: to enforce our Terms of Service and other legal terms and policies; to comply with applicable legal requirements...”
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Squarespace.