This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes two separate opt-in categories for SMS communications: optional transactional SMS (for account notifications and two-factor authentication) and optional marketing SMS (for promotional messages). The policy explicitly states it will not sell, share, or disclose phone numbers to third parties for their marketing purposes. For users with financial accounts, the policy now explicitly covers Balance Services and Capital Services in addition to Payments Services, and identity verification procedures are clarified to include bank statements and specific triggering scenarios such as account recovery, ownership disputes, or suspicious activity detection. You can opt in or out of each SMS category independently, and two-factor authentication can be used without providing a phone number.
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we will delete your account data after three years of inactivity.
We will retain your Data for as long as necessary: (i) to achieve the purposes as set out in this Policy; (ii) as required by applicable laws and regulations, including any mandated retention periods...
When Personal Information is no longer needed for the purposes for which it was collected, we securely delete, anonymize, or put it beyond use.
"if you're a Customer, we may not immediately delete your information when your trial expires or you cancel all your paid Services. Instead, we keep your information for a reasonable period of time, so it will be there for you if you come back.Excerpt from Squarespace's Privacy Policy
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The clause states: “if you're a Customer, we may not immediately delete your information when your trial expires or you cancel all your paid Services. Instead, we keep your information for a reasonable period of time, so it will be there for you if you come back.”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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