This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes two separate opt-in categories for SMS communications: optional transactional SMS (for account notifications and two-factor authentication) and optional marketing SMS (for promotional messages). The policy explicitly states it will not sell, share, or disclose phone numbers to third parties for their marketing purposes. For users with financial accounts, the policy now explicitly covers Balance Services and Capital Services in addition to Payments Services, and identity verification procedures are clarified to include bank statements and specific triggering scenarios such as account recovery, ownership disputes, or suspicious activity detection. You can opt in or out of each SMS category independently, and two-factor authentication can be used without providing a phone number.
View change record →How other platforms handle this
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
Smartsheet may retain copies of Customer Content as part of records, documents, or broader data sets in accordance with Smartsheet's legal and financial compliance obligations, on condition that Smartsheet continues to comply with all the requirements of the Agreement...
We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.
"We also retain your information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, protect us in the event of disputes, enforce our agreements...Excerpt from Squarespace's Privacy Policy
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We also retain your information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, protect us in the event of disputes, enforce our agreements...”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Squarespace.