Square · Square Terms of Service

Account Suspension and Termination

High severity
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What it is

Square can suspend or close your account at any time, for almost any reason, including suspicion of policy violations, with little or no advance notice.

Why it matters

Losing access to your payment processing account without warning could immediately halt your ability to accept payments and access your funds.

Institutional analysis (Compliance & legal intelligence)

The broad unilateral termination right, combined with fund-hold provisions, creates significant operational risk for merchants dependent on Square; enterprise procurement teams should assess business continuity implications and maintain backup payment processing capabilities.

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Consumer impact

Square's terms grant the company broad discretion to hold, delay, or withhold merchant funds for risk management reasons, which can significantly disrupt business cash flow. Merchants waive their right to participate in class action lawsuits and must resolve disputes through binding arbitration, limiting their legal remedies. You can opt out of the arbitration clause by sending written notice to Square within 30 days of first accepting the terms.

Applicable agencies

  • CFPB
    The CFPB accepts complaints about payment processors that terminate accounts in ways that may constitute unfair practices affecting small business financial access.
    File a complaint →

Provision details

Document information
Document
Square Terms of Service
Entity
Square
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00362004
Document ID
CA-D-00362
Evidence Provenance
Source URL
Wayback Machine
SHA-256
3d79cc9cc45aa3558212c7d86da79a91ba4fe8c01edd664c184c4b174d81f32c
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Square | Document: Square Terms of Service | Record: CA-P-00362004
Captured: 2026-03-20 10:40:05 UTC | SHA-256: 3d79cc9cc45aa355…
URL: https://conductatlas.com/platform/square/square-terms-of-service/account-suspension-and-termination/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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