Spotify · Spotify Platform Rules · View original document ↗

OneTrust Cookie Consent SDK on Error Page

Low severity Unique · 0 of 343 platforms
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Document Record

What it is

Spotify's error page loads the OneTrust cookie consent management platform and Google Tag Manager, meaning tracking scripts are active even when the requested page fails to load.

This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the operational framework for cookie consent management on pages where service errors occur. This ensures consent mechanisms remain functional across all platform states, including error states where standard page elements may be unavailable.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 27, 2026
First Seen
Apr 27, 2026
Last Seen
This clause type exists across 78 other provisions on other platforms.

Consumer impact (what this means for users)

If tracking scripts collect data on page load before a user has given cookie consent, this could constitute a GDPR violation affecting EU users' right to control their personal data under GDPR Art. 7.

How other platforms handle this

Disney+ Medium

var otcr = {"url":"https://disney-portal.my.onetrust.com/request/v1/consentreceipts","tokens":[...],"purposes":[...],"categoryPurposes":{"C0001":"5153c7f3-3b1c-4e73-b890-d42507c3f7e1","C0002":"d82c2c85-df51-4db2-ad3b-6bcd8a73b81d","C0004":"06d6e70e-4f0c-44bb-b180-b69eae273778"},"consentGroups":{"nec...

ClickUp Medium

We use cookies, web beacons, pixel tags, and similar tracking technologies on our website and in our services to collect information about your browsing activities, device, and interactions with our content. You can manage your cookie preferences through our cookie consent manager. For users in cert...

Verizon Medium

Verizon uses cookies and other tracking technologies on its websites and applications. By using our websites, you consent to the use of cookies in accordance with our Privacy Policy. You can manage your cookie preferences through our cookie consent manager.

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This observation implicates GDPR Art. 6(1)(a) (lawful basis for processing), Art. 7 (conditions for consent), and the ePrivacy Directive 2002/58/EC Art. 5(3) (cookie consent requirement), enforced by EU Data Protection Authorities (DPAs) in each Member State and coordinated by the EDPB. In the UK, UK GDPR and PECR SI 2003/2426 apply, enforced by the ICO. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    FTC has jurisdiction over unfair or deceptive data collection practices affecting US consumers under FTC Act Section 5, including pre-consent tracking.
    File a complaint →

Applicable regulations

ePrivacy Directive
European Union

Provision details

Document information
Document
Spotify Platform Rules
Entity
Spotify
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003270
Document ID
CA-D-00037
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ff3684a4be9f14548d63f56d37a6bf49f452e76bc6768e6d8a091d11bdc666fb
Analysis generated
April 27, 2026 11:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Spotify
Document: Spotify Platform Rules
Record ID: CA-P-003270
Captured: 2026-04-27 11:05:33 UTC
SHA-256: ff3684a4be9f1454…
URL: https://conductatlas.com/platform/spotify/spotify-platform-rules/onetrust-cookie-consent-sdk-on-error-page/
Accessed: June 21, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Spotify's OneTrust Cookie Consent SDK on Error Page clause do?

The provision establishes the operational framework for cookie consent management on pages where service errors occur. This ensures consent mechanisms remain functional across all platform states, including error states where standard page elements may be unavailable.

How does this clause affect you?

If tracking scripts collect data on page load before a user has given cookie consent, this could constitute a GDPR violation affecting EU users' right to control their personal data under GDPR Art. 7.

Is ConductAtlas affiliated with Spotify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Spotify.