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All intellectual property rights in the Snowflake Technology remain with Snowflake and its suppliers. Feedback voluntarily provided by Customer or Users may be used and incorporated by Snowflake into its products without compensation or restriction.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that any feedback, suggestions, or comments provided by Customer or Users about Snowflake's products may be incorporated by Snowflake into its technology without requiring any license, compensation, or attribution. Customers retain no source code access rights beyond object code for Client Software.
Under this clause, any suggestions or feedback about Snowflake's products submitted by Customer or its Users may be used by Snowflake to develop and improve its technology without any obligation to compensate or credit the Customer. The Customer's use rights are limited to the specific licenses granted in the agreement and do not include any ownership or access to underlying platform code.
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"Customer agrees that Snowflake or its suppliers retain all right, title and interest (including all patent, copyright, trademark, trade secret and other intellectual property rights) in and to the Snowflake Technology. Except for the express limited rights set forth in this Agreement, no right, title or interest in any Snowflake Technology is granted to Customer. Further, Customer acknowledges that the Service is offered as an online, hosted solution, and that Customer has no right to obtain a copy of the underlying computer code for the Service, except (if applicable) for the Client Software in object code format. Snowflake may freely use and incorporate any suggestions, comments or other feedback about the Snowflake Offerings voluntarily provided by Customer or Users into the Snowflake Technology.Excerpt from Snowflake's Terms of Service
(1) REGULATORY LANDSCAPE: The feedback license provision is standard in enterprise SaaS agreements and does not directly implicate a specific regulatory framework. However, where feedback contains proprietary Customer information or trade secrets, the confidentiality provisions of the agreement and applicable trade secret law may be relevant. (2) GOVERNANCE EXPOSURE: Low. The feedback incorporation right is standard across the SaaS industry. Organizations with strict intellectual property governance policies should ensure that internal procedures address what types of feedback may be submitted through Snowflake's platform channels. (3) JURISDICTION FLAGS: No specific jurisdictional issues are identified for this provision. The intellectual property assignment of Snowflake Technology to Snowflake is governed by Delaware law as established in the agreement's governing law clause. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should note that Customer Data and Customer Materials remain Customer's property under separate provisions, and the feedback provision does not affect Customer Data ownership. The distinction between Customer feedback about the platform and Customer Data processed within the platform is important for IP governance purposes. (5) COMPLIANCE CONSIDERATIONS: Organizations with internal IP governance policies should assess whether feedback submitted through Snowflake's support or product channels could inadvertently include proprietary information. Internal guidelines on what may be included in product feedback to cloud vendors may warrant review.
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This provision establishes that any feedback, suggestions, or comments provided by Customer or Users about Snowflake's products may be incorporated by Snowflake into its technology without requiring any license, compensation, or attribution. Customers retain no source code access rights beyond object code for Client Software.
Under this clause, any suggestions or feedback about Snowflake's products submitted by Customer or its Users may be used by Snowflake to develop and improve its technology without any obligation to compensate or credit the Customer. The Customer's use rights are limited to the specific licenses granted in the agreement and do not include any ownership or access to underlying …
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