Get the weekly research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.
Upon termination or expiration, Customer has up to 30 calendar days to provide written notice to Snowflake and retrieve Customer Data from the Service. After that period, or if Customer does not exercise the right, Snowflake will delete Customer Data and Customer will lose access to it.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a defined and time-limited window for Customer data portability upon contract end. Customer must proactively exercise the Retrieval Right by written notice; failure to do so within 30 days results in deletion of Customer Data without further obligation by Snowflake. The agreement and applicable Order Form remain in effect during the retrieval period.
Under this clause, Customers must actively initiate their data retrieval within 30 calendar days of termination or expiration by providing written notice to Snowflake. After the retrieval period ends, the agreement states that Snowflake will promptly delete Customer Data and Customer will have no further access to it or to the Snowflake Offerings.
Cross-platform context
See how other platforms handle Customer Data Retrieval Right Post-Termination and similar clauses.
Compare across platforms →Monitoring
Snowflake has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
"Upon written notice to Snowflake, Customer will have up to thirty (30) calendar days from termination or expiration of this Agreement to access the Service solely to the extent necessary to retrieve Customer Data ("Retrieval Right"). If Customer exercises its Retrieval Right, this Agreement and the applicable Order Form shall continue in full force and effect for the duration of the Retrieval Right. Snowflake shall have no further obligation to make Customer Data available after the later of (a) the effective date of termination of this Agreement, or (b) the Retrieval Right period, if applicable, and thereafter Snowflake shall promptly delete the Customer Data.Excerpt from Snowflake's Terms of Service
(1) REGULATORY LANDSCAPE: Data retention and deletion obligations upon contract termination may engage GDPR data subject rights, CCPA deletion rights, and applicable sector-specific data retention regulations. Where Customer Data contains personal data, Snowflake's obligation to promptly delete data post-retrieval period may align with, but should be confirmed against, the DPA incorporated by reference. The 30-day retrieval window should be evaluated against any applicable regulatory minimum retention periods. (2) GOVERNANCE EXPOSURE: Medium. The 30-day retrieval window is operationally significant for enterprise customers with large data volumes. Failure to initiate retrieval in time may result in permanent loss of access to data that could be subject to litigation hold, regulatory inquiry, or audit obligations. The agreement does not specify the format or method of data retrieval. (3) JURISDICTION FLAGS: EU and UK Customers should assess whether the deletion obligation and retrieval process under this provision are consistent with the DPA's processor obligations and any applicable data retention requirements under national law. Regulated industries such as financial services and healthcare may have mandatory retention periods that conflict with or supplement this provision. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should document the retrieval process and confirm that operational procedures are in place to initiate retrieval promptly upon any termination event. The agreement does not address what happens if retrieval is technically infeasible within the 30-day window due to data volume; this ambiguity may warrant clarification in negotiated agreements. (5) COMPLIANCE CONSIDERATIONS: Legal teams should incorporate the 30-day retrieval deadline into offboarding procedures and contract lifecycle management systems. Where Customer Data is subject to litigation hold or regulatory investigation, the retrieval right and deletion obligation should be assessed in light of applicable evidence preservation requirements.
This provision establishes a defined and time-limited window for Customer data portability upon contract end. Customer must proactively exercise the Retrieval Right by written notice; failure to do so within 30 days results in deletion of Customer Data without further obligation by Snowflake. The agreement and applicable Order Form remain in effect during the retrieval period.
Under this clause, Customers must actively initiate their data retrieval within 30 calendar days of termination or expiration by providing written notice to Snowflake. After the retrieval period ends, the agreement states that Snowflake will promptly delete Customer Data and Customer will have no further access to it or to the Snowflake Offerings.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.