All payment obligations under executed Order Forms are non-cancelable and fees paid to Snowflake are non-refundable, except in the specific circumstances identified in the agreement, including Customer termination for cause or a warranty non-conformity Snowflake cannot correct.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that committed subscription fees are not subject to cancellation or refund once an Order Form is executed, unless one of the enumerated exceptions applies. The agreement separately provides that if Snowflake terminates for cause, all outstanding payment obligations under all Order Forms immediately accelerate and become due.
Under this clause, Customers are financially committed to the full amount of fees in any executed Order Form for the applicable Subscription Term. Refunds are available only in specific contractual circumstances: Customer termination for Snowflake's uncured material breach, or a warranty non-conformity Snowflake cannot correct, limited to prepaid unused fees for the applicable service.
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Compare across platforms →"Except as expressly set forth in this Agreement and to the extent permitted by law, all payment obligations are non-cancelable and Fees are non-refundable.Excerpt from Snowflake's Terms of Service
(1) REGULATORY LANDSCAPE: Non-refundable fee provisions in commercial SaaS agreements are not directly regulated at the federal level in the U.S.
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This provision establishes that committed subscription fees are not subject to cancellation or refund once an Order Form is executed, unless one of the enumerated exceptions applies. The agreement separately provides that if Snowflake terminates for cause, all outstanding payment obligations under all Order Forms immediately accelerate and become due.
Under this clause, Customers are financially committed to the full amount of fees in any executed Order Form for the applicable Subscription Term. Refunds are available only in specific contractual circumstances: Customer termination for Snowflake's uncured material breach, or a warranty non-conformity Snowflake cannot correct, limited to prepaid unused fees for the applicable service.
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