Provision record
Snowflake · Snowflake Terms of Service · View original document ↗

Customer Data Retrieval Right Post-Termination

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Upon termination or expiration, Customer has up to 30 calendar days to provide written notice to Snowflake and retrieve Customer Data from the Service. After that period, or if Customer does not exercise the right, Snowflake will delete Customer Data and Customer will lose access to it.

ⓘ

This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a defined and time-limited window for Customer data portability upon contract end. Customer must proactively exercise the Retrieval Right by written notice; failure to do so within 30 days results in deletion of Customer Data without further obligation by Snowflake. The agreement and applicable Order Form remain in effect during the retrieval period.

Consumer impact (what this means for users)

Under this clause, Customers must actively initiate their data retrieval within 30 calendar days of termination or expiration by providing written notice to Snowflake. After the retrieval period ends, the agreement states that Snowflake will promptly delete Customer Data and Customer will have no further access to it or to the Snowflake Offerings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Within 30 days
    Provide written notice to Snowflake within 30 calendar days of termination or expiration to exercise the Retrieval Right. Access the Service during the retrieval period solely to retrieve Customer Data. After data retrieval is complete, cease use of the Service and delete all copies of Client Software, Documentation, and Snowflake Confidential Information.

Cross-platform context

See how other platforms handle Customer Data Retrieval Right Post-Termination and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Upon written notice to Snowflake, Customer will have up to thirty (30) calendar days from termination or expiration of this Agreement to access the Service solely to the extent necessary to retrieve Customer Data ("Retrieval Right"). If Customer exercises its Retrieval Right, this Agreement and the applicable Order Form shall continue in full force and effect for the duration of the Retrieval Right. Snowflake shall have no further obligation to make Customer Data available after the later of (a) the effective date of termination of this Agreement, or (b) the Retrieval Right period, if applicable, and thereafter Snowflake shall promptly delete the Customer Data.

Excerpt from Snowflake's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Data retention and deletion obligations upon contract termination may engage GDPR data subject rights, CCPA deletion rights, and applicable sector-specific data retention regulations.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Provision details

Document information
Document
Snowflake Terms of Service
Entity
Snowflake
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014552
Document ID
CA-D-00697
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
405aa6434fba1a4e866e91e4899af82fabb7354daf2cf2409b657e299e0d4fef
Analysis generated
July 9, 2026 05:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Snowflake
Document: Snowflake Terms of Service
Record ID: CA-P-014552
Captured: 2026-07-09 05:52:44 UTC
SHA-256: 405aa6434fba1a4e…
URL: https://conductatlas.com/platform/snowflake/snowflake-terms-of-service/provision/CA-P-014552/customer-data-retrieval-right-post-termination/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Snowflake's Customer Data Retrieval Right Post-Termination clause do?

This provision establishes a defined and time-limited window for Customer data portability upon contract end. Customer must proactively exercise the Retrieval Right by written notice; failure to do so within 30 days results in deletion of Customer Data without further obligation by Snowflake. The agreement and applicable Order Form remain in effect during the retrieval period.

How does this clause affect you?

Under this clause, Customers must actively initiate their data retrieval within 30 calendar days of termination or expiration by providing written notice to Snowflake. After the retrieval period ends, the agreement states that Snowflake will promptly delete Customer Data and Customer will have no further access to it or to the Snowflake Offerings.

Is ConductAtlas affiliated with Snowflake?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.