Provision record
Snowflake · Snowflake Terms of Service · View original document ↗

Confidentiality Obligations and Equitable Relief

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Both parties are required to protect each other's Confidential Information using at least reasonable care and to restrict access to personnel with a need to know. Either party may seek equitable relief in court, in addition to other legal remedies, upon disclosure of Confidential Information.

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This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes mutual confidentiality obligations and expressly preserves the right to seek equitable relief, including injunctive relief, in court for Confidential Information breaches, which operates as an exception to the arbitration clause for IP and confidentiality claims. The provision applies to both parties symmetrically.

Consumer impact (what this means for users)

Under this clause, Snowflake is contractually required to protect Customer Confidential Information with at least reasonable care and to restrict access to authorized personnel. Customer has the same obligations with respect to Snowflake's Confidential Information. Either party may pursue court-based equitable relief for Confidential Information disclosures independent of the arbitration requirement.

Cross-platform context

See how other platforms handle Confidentiality Obligations and Equitable Relief and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Each party (as "Receiving Party") will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to: (a) not use any Confidential Information of the other party (the "Disclosing Party") for any purpose outside the scope of this Agreement; and (b) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its Affiliates' employees and contractors who need that access for purposes consistent with this Agreement and who are bound by obligations of confidentiality to the Receiving Party containing protections not materially less protective of the Confidential Information than those herein. The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party, the Disclosing Party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.

Excerpt from Snowflake's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Confidentiality obligations in cloud agreements engage trade secret law, including the Defend Trade Secrets Act, and may interact with applicable data protection regulations where Confidential Information overlaps with personal data.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Snowflake Terms of Service
Entity
Snowflake
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014557
Document ID
CA-D-00697
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
405aa6434fba1a4e866e91e4899af82fabb7354daf2cf2409b657e299e0d4fef
Analysis generated
July 9, 2026 05:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Snowflake
Document: Snowflake Terms of Service
Record ID: CA-P-014557
Captured: 2026-07-09 05:52:44 UTC
SHA-256: 405aa6434fba1a4e…
URL: https://conductatlas.com/platform/snowflake/snowflake-terms-of-service/provision/CA-P-014557/confidentiality-obligations-and-equitable-relief/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Snowflake's Confidentiality Obligations and Equitable Relief clause do?

This provision establishes mutual confidentiality obligations and expressly preserves the right to seek equitable relief, including injunctive relief, in court for Confidential Information breaches, which operates as an exception to the arbitration clause for IP and confidentiality claims. The provision applies to both parties symmetrically.

How does this clause affect you?

Under this clause, Snowflake is contractually required to protect Customer Confidential Information with at least reasonable care and to restrict access to authorized personnel. Customer has the same obligations with respect to Snowflake's Confidential Information. Either party may pursue court-based equitable relief for Confidential Information disclosures independent of the arbitration requirement.

Is ConductAtlas affiliated with Snowflake?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.