If you are a US user and have a dispute with Snapchat, you must resolve it through individual binding arbitration rather than going to court, unless you opt out within 30 days of first accepting the terms.
This provision removes your ability to sue Snapchat in a public court, which can make it harder and more expensive to get relief for smaller grievances.
Mandatory arbitration clauses in consumer-facing digital services are subject to ongoing FTC scrutiny under the FTC Act's unfair or deceptive acts or practices framework, and may face challenges under state consumer protection laws in California and elsewhere.
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By using Snapchat, you grant Snap a broad license to use your content and agree to binding arbitration, waiving your right to sue in court or join class action lawsuits if you are a US user. Snap can terminate your account or modify the service at any time, potentially without notice, which means you could lose access to your content and connections. You can opt out of the arbitration clause by sending written notice to Snap within 30 days of first agreeing to the terms.