Skillshare · Skillshare Terms of Service · View original document ↗

Mandatory Binding Arbitration

High severity Uncommon · 28 of 325 platforms
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Document Record

What it is

If you have a dispute with Skillshare, you must resolve it through private arbitration — not in a court of law. This applies to all disputes, including those that arose before you agreed to these Terms.

This analysis describes what Skillshare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause designates arbitration as the exclusive dispute resolution mechanism, which alters the procedural framework for addressing disagreements. This establishes arbitration as the binding pathway for resolving all covered disputes rather than permitting litigation in court systems.

Consumer impact (what this means for users)

Consumers lose the right to take Skillshare to court over any dispute, including billing errors or account issues, and must instead go through a private arbitration process that is typically less accessible and more costly for individuals.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written notice to Skillshare at help@skillshare.com within 30 days of first agreeing to these Terms stating that you wish to opt out of the arbitration agreement. Include your account name and email address.

How other platforms handle this

Uber High

You and Uber agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Application (collectively, "Disputes") will be settled by binding arbitration between you and ...

MetaMask High

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. YOU AND METAMASK AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALI...

OpenAI High

You and OpenAI agree to resolve any disputes arising out of or relating to these Terms or our Services through final and binding individual arbitration, except that either party may bring an individual claim in small claims court. You agree to waive your right to a jury trial and to participate in a...

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▸ View Original Clause Language DOCUMENT RECORD
"
Except as set forth below, you and Skillshare agree that by using the Services in any way, you unconditionally consent and agree that any claim, dispute, or controversy (whether in contract, tort, or otherwise) you may have against Skillshare and/or its parent, subsidiaries, affiliates, and each of their respective current or former members, officers, directors, and employees will be resolved exclusively by final and binding arbitration in accordance with this Section IX (the "Arbitration Agreement").

— Excerpt from Skillshare's Skillshare Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

The mandatory arbitration clause applies retroactively to pre-existing claims and covers all disputes, raising enforceability concerns under California law (McGill Rule) and EU/UK consumer protection frameworks that may invalidate such clauses for those jurisdictions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC oversees unfair or deceptive practices, including potentially coercive arbitration clauses in consumer contracts.
    File a complaint →
  • State AG
    State Attorneys General, particularly in California, have authority to challenge mandatory arbitration clauses that violate state consumer protection laws.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Skillshare Terms of Service
Entity
Skillshare
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001281
Document ID
CA-D-00243
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2e3b97a97afe14701a533e05d17b4dcfb5a3c9b6f2a790608f3af5440b607f17
Analysis generated
March 20, 2026 12:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Skillshare
Document: Skillshare Terms of Service
Record ID: CA-P-001281
Captured: 2026-03-20 12:03:44 UTC
SHA-256: 2e3b97a97afe1470…
URL: https://conductatlas.com/platform/skillshare/skillshare-terms-of-service/mandatory-binding-arbitration/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Skillshare's Mandatory Binding Arbitration clause do?

The clause designates arbitration as the exclusive dispute resolution mechanism, which alters the procedural framework for addressing disagreements. This establishes arbitration as the binding pathway for resolving all covered disputes rather than permitting litigation in court systems.

How does this clause affect you?

Consumers lose the right to take Skillshare to court over any dispute, including billing errors or account issues, and must instead go through a private arbitration process that is typically less accessible and more costly for individuals.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 28 platforms. See the full comparison.

Is ConductAtlas affiliated with Skillshare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Skillshare.