Provision record
Shopify · Shopify Privacy Policy · View original document ↗

Merchant controls retention when Shopify is processor

Common · 268 of 343 platforms
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This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Kling AI

We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.

Teladoc

When Personal Information is no longer needed for the purposes for which it was collected, we securely delete, anonymize, or put it beyond use.

Postman

If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
When we process your information as a service provider or processor for the merchant, the merchant, not Shopify, decides how long your information is retained.

Excerpt from Shopify's Privacy Policy

Provision details

Document information
Document
Shopify Privacy Policy
Entity
Shopify
Tracking information
First captured by ConductAtlas
March 15, 2026
Text quoted from version
CA-V-006650, captured Sept. 11, 2026
Record ID
CA-P-025104
Document ID
CA-D-000122
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006650)
3be7b8341e0df3f36f7603abf219b5e600dcbb3540ee86d5d08f3a558bc888ba
Analysis generated
April 28, 2026 10:00 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006650, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Shopify
Document: Shopify Privacy Policy
Record ID: CA-P-025104
Version: CA-V-006650
Captured: 2026-09-11 00:24:34 UTC
SHA-256: 3be7b8341e0df3f3…
URL: https://conductatlas.com/platform/shopify/shopify-privacy-policy/provision/CA-P-025104/merchant-controls-retention-when-shopify-is-processor/
Accessed: Nov. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Shopify's Merchant controls retention when Shopify is processor clause do?

The clause states: “When we process your information as a service provider or processor for the merchant, the merchant, not Shopify, decides how long your information is retained.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.

Is ConductAtlas affiliated with Shopify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Shopify.