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The 30-day postmark deadline is a strict condition; customers who miss it after experiencing damage or malfunction may lose their ability to return the item.
The reader must both contact Shein immediately and ensure the return is postmarked within 30 days of delivery to pursue a remedy for a damaged, non-starting, or malfunctioning electronics item.
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"If these items arrived to you damaged, or did not start upon arrival, or malfunctioned within 30 days after the delivery date...please contact us immediately and return the item, postmarked within 30 days after the delivery date...— Excerpt from Shein's Shein Privacy Policy
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The 30-day postmark deadline is a strict condition; customers who miss it after experiencing damage or malfunction may lose their ability to return the item.
The reader must both contact Shein immediately and ensure the return is postmarked within 30 days of delivery to pursue a remedy for a damaged, non-starting, or malfunctioning electronics item.
ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.
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