If you send Scale any suggestions or ideas about their website, Scale permanently owns the right to use that feedback however they want, including building new products from it, with no obligation to compensate you.
This analysis describes what Scale AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes Scale's ownership rights over user-submitted feedback without time limitation, compensation obligation, or exclusivity restriction. This authorization permits Scale to incorporate user suggestions into product development and derivative offerings without ongoing attribution or revenue-sharing requirements.
Under this provision, any suggestions, bug reports, or improvement ideas submitted through the site become available to Scale on a permanent, irrevocable, royalty-free basis; consumers and business users alike lose the ability to restrict or reclaim that input after submission.
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"If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Site ("Feedback"), then you hereby grant Scale an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Sites and create other products and services.— Excerpt from Scale AI's Scale AI Terms of Service
(1) REGULATORY LANDSCAPE: This provision primarily engages intellectual property law rather than data protection regulation. In jurisdictions with moral rights protections, such as certain EU member states, the irrevocable assignment of rights over creative or authored feedback may require evaluation under applicable copyright frameworks. The FTC's guidance on deceptive practices may be relevant if feedback is used in commercial contexts that could be attributed back to the submitter without their knowledge. (2) GOVERNANCE EXPOSURE: Medium. The clause is broad in that it covers exploitation for any purpose and any manner, including creation of new products and services. For enterprise users whose employees submit feedback, this could implicate organizational IP ownership policies. The provision is not atypical for website feedback clauses but the explicit reference to creating other products and services is operationally notable. (3) JURISDICTION FLAGS: EU/EEA users should be aware that moral rights in authored feedback may not be waivable in all member states regardless of contractual terms. California users have no specific statutory protection limiting this type of IP grant for website feedback. Organizations subject to employment IP assignment agreements should assess whether employee feedback submitted to Scale could create ambiguity about ownership. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams engaging Scale should assess whether employees have been trained not to submit proprietary methodologies or confidential process information as feedback through the public website. The clause does not include a carve-out for confidential information, meaning the absence of a confidentiality qualifier is a due diligence flag for organizations with strict IP protection policies. (5) COMPLIANCE CONSIDERATIONS: Organizations should consider implementing internal policies instructing employees not to submit feedback through Scale's public website that contains proprietary technical information, trade secrets, or competitively sensitive suggestions, given the irrevocable nature of the license this clause creates.
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The clause establishes Scale's ownership rights over user-submitted feedback without time limitation, compensation obligation, or exclusivity restriction. This authorization permits Scale to incorporate user suggestions into product development and derivative offerings without ongoing attribution or revenue-sharing requirements.
Under this provision, any suggestions, bug reports, or improvement ideas submitted through the site become available to Scale on a permanent, irrevocable, royalty-free basis; consumers and business users alike lose the ability to restrict or reclaim that input after submission.
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