Provision record
Scale AI · Scale AI Privacy Policy · View original document ↗

Customer admin access to user account information

High severity High confidence Explicit document language Common · 264 of 352 platforms

Key Facts

What access and control may a Customer's administrator have if a user's account was provisioned by that Customer?
Scale AI discloses that if a user's account was provisioned by a Customer, that Customer's administrator may have access and control over the information associated with the user's account.
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This analysis describes what Scale AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users whose accounts were provisioned by a Customer may not have exclusive control over their own account information; the provisioning Customer's Admin shares that control.

Consumer impact (what this means for users)

If your account was set up by a Customer, that Customer's administrator may be able to view and control your account information.

How other platforms handle this

Twitch Medium

Please make sure the information you provide to Twitch upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge.

Walgreens Medium

If the Services require you to create an account or provide personal information, you agree to submit accurate, complete information, and to update it as appropriate.

Perplexity AI Medium

Notify us of unauthorized use of your password or account immediately.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your User account was provisioned by a Customer, your administrator ("Admin") may have access and control over the information associated with your account.

Excerpt from Scale AI's Privacy Policy

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Scale AI Privacy Policy
Entity
Scale AI
Document last updated
May 12, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-074912
Document ID
CA-D-00468
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Scale AI
Document: Scale AI Privacy Policy
Record ID: CA-P-074912
Captured: UTC
URL: https://conductatlas.com/platform/scale-ai/scale-ai-privacy-policy/provision/CA-P-074912/customer-admin-access-to-user-account-information/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Scale AI's Customer admin access to user account information clause do?

Users whose accounts were provisioned by a Customer may not have exclusive control over their own account information; the provisioning Customer's Admin shares that control.

How does this clause affect you?

If your account was set up by a Customer, that Customer's administrator may be able to view and control your account information.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.

Is ConductAtlas affiliated with Scale AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Scale AI.