Provision record
Samsung · Samsung Privacy Policy · View original document ↗

Smart TV Viewing Data Collection (ACR Technology)

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Samsung Smart TVs use technology that recognizes and records what you are watching, including cable, satellite, and streaming content, and uses this to serve targeted ads.

This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

ACR technology creates a detailed record of your television viewing habits, including content from third-party services, which Samsung may use for advertising purposes and share with partners.

Interpretive note: The specific opt-out mechanism for ACR on Samsung Smart TVs and the exact categories of third parties receiving viewing data are not fully detailed in the policy text provided.

Recent Activity

This document changed recently

Medium Jul 22, 2026

The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.

View change record →

Consumer impact (what this means for users)

If you own a Samsung Smart TV, the policy authorizes collection of your viewing history across all content sources using ACR, which may be shared with advertising partners to target you based on your TV-watching behavior.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    On your Samsung Smart TV, navigate to Settings, then Terms and Privacy, then find the Viewing Information Services or Interest-Based Advertising option and turn it off to disable ACR data collection.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you use a Samsung Smart TV, we may collect information about the content you watch, including video and audio content, information about your cable, satellite, or other service provider, and information about the ads you see on your TV. This information is collected using automatic content recognition (ACR) technology, which identifies content being displayed on your TV screen.

Excerpt from Samsung's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: ACR-based data collection by smart TV manufacturers has been the subject of FTC scrutiny and enforcement, including the 2017 Vizio settlement, which established that collecting and sharing viewing data without adequate consent constitutes …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Samsung Privacy Policy
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-007956
Document ID
CA-D-00571
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d49ed654de6ff21e7f1e737dfe78ff09608abdd9653fa8ba78d6946a8606928
Analysis generated
May 10, 2026 00:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Privacy Policy
Record ID: CA-P-007956
Captured: 2026-05-10 00:53:32 UTC
SHA-256: 6d49ed654de6ff21…
URL: https://conductatlas.com/platform/samsung/samsung-privacy-policy/provision/CA-P-007956/smart-tv-viewing-data-collection-acr-technology/
Accessed: Sept. 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Samsung's Smart TV Viewing Data Collection (ACR Technology) clause do?

ACR technology creates a detailed record of your television viewing habits, including content from third-party services, which Samsung may use for advertising purposes and share with partners.

How does this clause affect you?

If you own a Samsung Smart TV, the policy authorizes collection of your viewing history across all content sources using ACR, which may be shared with advertising partners to target you based on your TV-watching behavior.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.