This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Exercising a data deletion right may result in loss of Service access, creating a practical trade-off between privacy rights and continued use.
The updated policy clarifies that audio, screen sharing, transcripts, and recordings generated through Runway's Service are treated as user content, along with data from third-party applications users connect. Runway now explicitly acknowledges that residents of Japan, Indiana, Kentucky, and Rhode Island may have additional privacy rights under their local laws, including rights to know what personal information is collected, to delete or correct it, to restrict processing, and to receive data portability. You can exercise these rights by submitting a request to privacy@runwayml.com.
View change record →Users who request deletion of certain information risk losing access to the Service if that information is required for Runway to operate it.
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In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit this request.
If you choose not to provide information, we may not be able to provide you with requested products, services or information.
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"We may need certain information to provide the Service to you; if you ask us to delete it, you may no longer be able to use the Service.Excerpt from Runway's Privacy Policy
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Exercising a data deletion right may result in loss of Service access, creating a practical trade-off between privacy rights and continued use.
Users who request deletion of certain information risk losing access to the Service if that information is required for Runway to operate it.
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