RunPod · RunPod Privacy Policy · View original document ↗

Personal Data Collection Scope

Low severity High confidence Explicitdocumentlanguage Uncommon · 14 of 343 platforms
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Recent governance activity RunPod recorded 4 documented changes in the last 30 days.
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Document Record

What it is

The policy states that RunPod collects account identifiers (name, email, password), billing and payment information, and user communications directly provided by users during account creation and platform use.

This analysis describes what RunPod's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the baseline categories of personal data that RunPod collects and processes, which establishes the scope of data subject rights requests and the perimeter of any applicable data processing agreements between RunPod and its enterprise customers.

Change history

added May 23, 2026

This provision establishes transparent baseline disclosure of direct personal data collection practices, providing users clear understanding of what information RunPod collects.

View full change record →

Consumer impact (what this means for users)

The agreement establishes that account identifiers, payment data, and user communications are collected at account creation and during service use. Under this clause, the data collected forms the basis for billing, service delivery, and support functions.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

eBay Medium

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes: name, email address, and password; billing and payment information; communications you send us.

— Excerpt from RunPod's RunPod Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Collection of billing and payment information engages PCI DSS standards administered by the Payment Card Industry Security Standards Council, and collection of identifiers and communications engages GDPR Articles 5 and 6 (lawful basis) for EU users and CCPA Section 1798.100 for California residents. The FTC maintains oversight of data collection practices under Section 5 of the FTC Act. 2) GOVERNANCE EXPOSURE: Medium. The provision identifies standard account and billing data categories but does not enumerate all collected data types in a single location, which may require supplemental data mapping to satisfy GDPR Article 30 record-keeping obligations. 3) JURISDICTION FLAGS: EU/EEA users require a documented lawful basis for each processing activity involving these data categories. California residents are entitled to know the specific categories of personal information collected and the business purposes for collection. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers using RunPod to process workloads may be co-controllers or processors depending on use case; the scope of data collected by RunPod at the platform level should be reviewed against customer data processing agreements. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that RunPod's internal data mapping documentation covers all categories identified in this provision and that lawful basis documentation is current for each processing purpose associated with account and billing data.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC oversees consumer data collection practices under Section 5 of the FTC Act, which applies to RunPod's collection of account and billing data.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
RunPod Privacy Policy
Entity
RunPod
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013127
Document ID
CA-D-00652
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e8fd7ba63e813ee73f0c96deb9ccb3018c05e6ab0a76e7b8b13390c4919eb86f
Analysis generated
May 21, 2026 05:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: RunPod
Document: RunPod Privacy Policy
Record ID: CA-P-013127
Captured: 2026-05-21 05:23:16 UTC
SHA-256: e8fd7ba63e813ee7…
URL: https://conductatlas.com/platform/runpod/runpod-privacy-policy/personal-data-collection-scope/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does RunPod's Personal Data Collection Scope clause do?

This provision defines the baseline categories of personal data that RunPod collects and processes, which establishes the scope of data subject rights requests and the perimeter of any applicable data processing agreements between RunPod and its enterprise customers.

How does this clause affect you?

The agreement establishes that account identifiers, payment data, and user communications are collected at account creation and during service use. Under this clause, the data collected forms the basis for billing, service delivery, and support functions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 14 platforms. See the full comparison.

Is ConductAtlas affiliated with RunPod?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by RunPod.