The policy states that Roblox applies both human and automated filtering to public content areas to remove personal information, phishing attempts, and prohibited content, while acknowledging that these systems are not fully effective.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses that user-generated content in public areas is subject to both human review and automated moderation, which involves Roblox processing the content of user communications. The acknowledgment that filtering is not 100% effective is a material disclosure relevant to user safety expectations, particularly for a platform with a large population of minor users.
Removal of detailed content filtering disclosure eliminates specificity about what types of content are filtered from public areas and the methods used.
View full change record →This new provision discloses automated and human content filtering for child safety, indicating enhanced protective measures in public spaces.
View full change record →Under this clause, content posted by users in public areas including chat, forums, group walls, and personal posts is subject to automated and human review for personal information and prohibited content as stated in the policy. The agreement discloses that these filtering systems are not fully effective, which is relevant for parents and guardians assessing safety controls for minor users.
How other platforms handle this
If you believe Your Content was removed in error, you may submit an appeal. More information is available here.
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"When users publish anything in our public and comment areas (for example, chat, forums, group walls, personal posts), we filter it and remove: Personal Information like addresses, emails, phone numbers; attempts at phishing (this is when someone tries to trick you into giving out Personal Information); offensive words, adult or suggestive content. To provide the filtering above, we use human and automated checking to the best of our ability based on available technology – but like all filtering technology, these systems aren't 100% effective.Excerpt from Roblox's Privacy Policy
REGULATORY LANDSCAPE: Human review of user communications content implicates GDPR's lawful basis requirements for processing special categories or sensitive content; in the US, the Electronic Communications Privacy Act and state wiretapping laws may be relevant …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision discloses that user-generated content in public areas is subject to both human review and automated moderation, which involves Roblox processing the content of user communications. The acknowledgment that filtering is not 100% effective is a material disclosure relevant to user safety expectations, particularly for a platform with a large population of minor users.
Under this clause, content posted by users in public areas including chat, forums, group walls, and personal posts is subject to automated and human review for personal information and prohibited content as stated in the policy. The agreement discloses that these filtering systems are not fully effective, which is relevant for parents and guardians assessing safety controls for minor users.
ConductAtlas has identified this type of provision across 142 platforms. See the full comparison.
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