This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Reissued 2026-10-07: this change was first recorded in reverse as CA-X-001396, which was withdrawn; this record describes it in the order it happened. Roblox revised its Privacy and Cookie Policy. It removed its own “Summary of Recent Changes” notice, which had announced an update effective April 30, 2026 (three sentences: that it added language on who can see personalized and non-personalized ads, that it added language on sharing information with authorities, and a link to the full policy). It added an “Internal operations” section: “When children sign up for Roblox, we also collect certain types of personal information called persistent identifiers for internal operations and to provide you and other users with Services.” The operations listed include “Serving contextual advertising, including capping the frequency of ads”, and the section says service providers supporting them “may process persistent identifiers from users under the age of 13”. Contextual advertising to users under 13 was already disclosed elsewhere in the policy. New passages also say that images taken for facial age estimation are “deleted once the age assurance process is complete”, that Roblox deletes a parent's email within 24 hours if parent-account linking is not completed, and that for safety and security purposes Roblox may process persistent identifiers “for up to two years after account deletion”.
View change record →How other platforms handle this
When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).
We collect payment and billing information when you register for certain paid Services. We use external secure payment processing services to collect and process payment information, such as payment card details.
When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.
"If you use Roblox features that require the use of your camera...we will collect, process, and store that content to accomplish the purpose of the feature, including processing the content for safety purposes.Excerpt from Roblox's Privacy and Cookie Policy
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The clause states: “If you use Roblox features that require the use of your camera...we will collect, process, and store that content to accomplish the purpose of the feature, including processing the content for safety purposes.”
ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.
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