Provision record
Robinhood · Robinhood Privacy Policy · View original document ↗

Pay and Request Profile Public Visibility

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that a user's Pay and Request profile, including profile picture, username, full name, join year, and bilateral transaction history, is visible by default to all Robinhood users unless profile visibility settings are adjusted.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Pay and Request profile information including transaction history between users is disclosed to other Robinhood users by default. The document states this default can be changed through profile visibility settings, and users may opt out of Pay and Request profile visibility at any time.

Recent Activity

This document changed recently

Medium Mar 6, 2026

The updated privacy policy reorganizes how Robinhood discloses its handling of financial information, now grouping GLBA-regulated disclosures by individual service entity with updated reference links rather than listing all entities in a single section. The policy also removed coverage of Robinhood Social, meaning privacy practices for that social media product are no longer described in this statement. The revised policy clarifies that it applies when you are logged into services or interact through online customer service channels, and directs users to a separate Robinhood Markets US Online Privacy Statement for information about non-financial data collection practices.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Change history

added Jul 11, 2026

New provision disclosing that user profile information and transaction history may be visible to other platform users without prior enrollment, creating unexpected sharing scenarios.

View full change record →

Consumer impact (what this means for users)

Under this provision, a user's Pay and Request profile including full name, profile photo, and bilateral transaction history with any viewing user is visible to all Robinhood users by default. The agreement states users may opt out of this visibility at any time through profile visibility settings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Navigate to your profile visibility settings within the Robinhood app to opt out of Pay and Request profile visibility. This can be done at any time.

Cross-platform context

See how other platforms handle Pay and Request Profile Public Visibility and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
With other users of our Services : We may disclose information about you with other users of our Services, such as our Pay & Request Service, for which you may not have yet enrolled. In such cases, we will disclose your Pay & Request profile which includes: your profile picture, username, full name, the year you joined, and the transaction history between you and the person viewing it, with other Robinhood users. For payments and requests, this helps others know they're getting money from you (or that you requested a payment from them). Your Pay & Request profile will be visible to anyone on Robinhood unless you adjust your profile visibility settings.

Excerpt from Robinhood's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Provision details

Document information
Document
Robinhood Privacy Policy
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013858
Document ID
CA-D-00051
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
92d84c47c1a2541198a12d8e0c85f8ef31c1a9ae45e25d79d8a2be6c157c397c
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Privacy Policy
Record ID: CA-P-013858
Captured: 2026-07-09 04:09:04 UTC
SHA-256: 92d84c47c1a25411…
URL: https://conductatlas.com/platform/robinhood/robinhood-privacy-policy/provision/CA-P-013858/pay-and-request-profile-public-visibility/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Robinhood's Pay and Request Profile Public Visibility clause do?

This provision establishes that Pay and Request profile information including transaction history between users is disclosed to other Robinhood users by default. The document states this default can be changed through profile visibility settings, and users may opt out of Pay and Request profile visibility at any time.

How does this clause affect you?

Under this provision, a user's Pay and Request profile including full name, profile photo, and bilateral transaction history with any viewing user is visible to all Robinhood users by default. The agreement states users may opt out of this visibility at any time through profile visibility settings.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.