Provision record
Robinhood · Robinhood Privacy Policy · View original document ↗

GLBA Preemption of State Privacy Rights

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Document Record

What it is

The policy asserts that personal information collected in connection with financial services such as brokerage accounts is governed by GLBA rather than state privacy laws including the CCPA, which may result in Robinhood declining to honor data subject requests for access, deletion, or correction of that data.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the legal framework under which Robinhood may decline to process CCPA and other state privacy law data subject requests for users whose data is characterized as GLBA-covered. The scope and boundaries of GLBA preemption over state privacy law is a matter of ongoing regulatory interpretation, and the practical application of this framing varies depending on the specific data category, state, and user relationship.

Interpretive note: The scope of GLBA preemption over state privacy law data subject rights is subject to ongoing regulatory and judicial interpretation, and application varies by state and data category.

Recent Activity

This document changed recently

Medium Mar 6, 2026

The updated privacy policy reorganizes how Robinhood discloses its handling of financial information, now grouping GLBA-regulated disclosures by individual service entity with updated reference links rather than listing all entities in a single section. The policy also removed coverage of Robinhood Social, meaning privacy practices for that social media product are no longer described in this statement. The revised policy clarifies that it applies when you are logged into services or interact through online customer service channels, and directs users to a separate Robinhood Markets US Online Privacy Statement for information about non-financial data collection practices.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Change history

modified Jul 11, 2026

Expanded from CCPA-only exemption to broader state privacy law exemptions with nuanced explanation that exemption applies conditionally based on relationship type (personal financial services vs. other services).

View full change record →

Consumer impact (what this means for users)

Under this provision, users whose Robinhood relationship is limited to financial services may find that requests to access, delete, or correct their personal information are declined on the basis that the data is governed by GLBA rather than state privacy law. The agreement acknowledges that users of non-financial products such as Robinhood Social retain applicable state privacy rights for information collected through those products.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data subject request including access, deletion, or correction requests by emailing privacy@robinhood.com. Note that requests relating to financial services data may be subject to GLBA-based limitations as described in the policy.

Cross-platform context

See how other platforms handle GLBA Preemption of State Privacy Rights and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
In some cases, some or all of your information may be exempt from certain state privacy laws, such as the California Consumer Privacy Act (CCPA), because it is governed by federal financial privacy laws like the Gramm-Leach-Bliley Act (GLBA). For example, if your relationship with us is limited to personal financial services (such as maintaining a brokerage account), the personal information we collect about you is generally covered by GLBA rather than state privacy laws. However, if you use other services, such as Robinhood Social, some of your information may be subject to applicable state privacy laws. As a result, in some cases, we may have no obligation to accept any Data Subject Requests ("DSRs"), and in other cases, we may have no obligation to honor a particular DSR, because of the nature of the personal information that is collected or maintained.

Excerpt from Robinhood's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Robinhood Privacy Policy
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013854
Document ID
CA-D-00051
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
92d84c47c1a2541198a12d8e0c85f8ef31c1a9ae45e25d79d8a2be6c157c397c
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Privacy Policy
Record ID: CA-P-013854
Captured: 2026-07-09 04:09:04 UTC
SHA-256: 92d84c47c1a25411…
URL: https://conductatlas.com/platform/robinhood/robinhood-privacy-policy/provision/CA-P-013854/glba-preemption-of-state-privacy-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Robinhood's GLBA Preemption of State Privacy Rights clause do?

This provision establishes the legal framework under which Robinhood may decline to process CCPA and other state privacy law data subject requests for users whose data is characterized as GLBA-covered. The scope and boundaries of GLBA preemption over state privacy law is a matter of ongoing regulatory interpretation, and the practical application of this framing varies depending on the specific …

How does this clause affect you?

Under this provision, users whose Robinhood relationship is limited to financial services may find that requests to access, delete, or correct their personal information are declined on the basis that the data is governed by GLBA rather than state privacy law. The agreement acknowledges that users of non-financial products such as Robinhood Social retain applicable state privacy rights for information …

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.