Provision record
Robinhood · Robinhood Privacy Policy · View original document ↗

Biometric Data Collection and Processing

High severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Robinhood and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

The policy discloses that Robinhood and its vendors extract facial geometry data from user-submitted selfies and photographs for identity verification and fraud detection purposes.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that biometric data, specifically facial geometry, is collected and processed by both Robinhood and named third-party vendors such as Persona. State biometric privacy statutes impose specific consent, retention, and destruction requirements that may apply to this collection depending on user location.

Recent Activity

This document changed recently

Medium Mar 6, 2026

The updated privacy policy reorganizes how Robinhood discloses its handling of financial information, now grouping GLBA-regulated disclosures by individual service entity with updated reference links rather than listing all entities in a single section. The policy also removed coverage of Robinhood Social, meaning privacy practices for that social media product are no longer described in this statement. The revised policy clarifies that it applies when you are logged into services or interact through online customer service channels, and directs users to a separate Robinhood Markets US Online Privacy Statement for information about non-financial data collection practices.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Change history

added Jul 11, 2026

High-severity addition disclosing collection of facial geometry and voice biometric data for identity verification and fraud detection, creating regulatory and privacy implications.

View full change record →

Consumer impact (what this means for users)

This provision authorizes collection of biometric facial geometry data from selfies submitted during identity verification processes. The agreement states that third-party vendors may also collect biometric data from user photographs and voice for these purposes.

Cross-platform context

See how other platforms handle Biometric Data Collection and Processing and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Biometric Data : We extract facial geometry data from selfies/photographs/videos to verify your identity and detect/prevent fraud. The information collected from your photo and your voice by our vendors for these purposes may include biometric data.

Excerpt from Robinhood's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Robinhood Privacy Policy
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013853
Document ID
CA-D-00051
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
92d84c47c1a2541198a12d8e0c85f8ef31c1a9ae45e25d79d8a2be6c157c397c
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Privacy Policy
Record ID: CA-P-013853
Captured: 2026-07-09 04:09:04 UTC
SHA-256: 92d84c47c1a25411…
URL: https://conductatlas.com/platform/robinhood/robinhood-privacy-policy/provision/CA-P-013853/biometric-data-collection-and-processing/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Robinhood's Biometric Data Collection and Processing clause do?

This provision establishes that biometric data, specifically facial geometry, is collected and processed by both Robinhood and named third-party vendors such as Persona. State biometric privacy statutes impose specific consent, retention, and destruction requirements that may apply to this collection depending on user location.

How does this clause affect you?

This provision authorizes collection of biometric facial geometry data from selfies submitted during identity verification processes. The agreement states that third-party vendors may also collect biometric data from user photographs and voice for these purposes.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.