This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The mandatory arbitration requirement establishes FINRA as the exclusive forum for dispute resolution between customers and the firm, creating a structured administrative process outside the judicial system. The class action waiver means individual customers cannot aggregate claims with other customers in a single proceeding, limiting the scale and cost-effectiveness of collective dispute resolution.
Customers must pursue disputes through FINRA arbitration on an individual basis rather than through court or class action mechanisms. This provision applies to all controversies arising from accounts, transactions, and performance of the customer agreement, regardless of when the underlying issue occurred.
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You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"You agree that all controversies that may arise between us concerning any subject matter, issue or circumstance whatsoever (including, but not limited to, controversies concerning any account, order or transaction, or the continuation, performance, interpretation or breach of this or any other agreement between us, whether entered into or arising before, on or after the date this account is opened) shall be determined by arbitration. Such arbitration shall be conducted only before FINRA or such other securities self-regulatory organization or securities exchange as may be required by applicable rules and regulations. You understand that judgment upon any arbitration award may be entered in any court of competent jurisdiction and that no person shall bring a putative or certified class action to arbitration, nor seek to enforce any pre-dispute arbitration agreement against any person who has initiated in court a putative class action.— Excerpt from Robinhood's Robinhood Customer Agreement
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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The mandatory arbitration requirement establishes FINRA as the exclusive forum for dispute resolution between customers and the firm, creating a structured administrative process outside the judicial system. The class action waiver means individual customers cannot aggregate claims with other customers in a single proceeding, limiting the scale and cost-effectiveness of collective dispute resolution.
Customers must pursue disputes through FINRA arbitration on an individual basis rather than through court or class action mechanisms. This provision applies to all controversies arising from accounts, transactions, and performance of the customer agreement, regardless of when the underlying issue occurred.
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