By providing a phone number, customers consent to receive automated and prerecorded calls and text messages at any time of day for account communications, telemarketing, fraud investigation, and debt collection purposes. Robinhood may share the phone number with third-party service providers including debt collectors for these purposes.
This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision constitutes a broad TCPA prior express written consent for automated and prerecorded telemarketing calls and text messages, obtained as a condition of account opening by the act of providing a phone number. The inclusion of telemarketing as an authorized purpose and the sharing of phone numbers with third-party debt collectors are operationally significant TCPA and consumer protection considerations.
Interpretive note: Whether the consent mechanism, bundled into account opening by the act of providing a phone number rather than a standalone written signature, satisfies FCC prior express written consent requirements for telemarketing is subject to regulatory and judicial interpretation.
The agreement establishes that providing a phone number constitutes consent to receive automated, prerecorded calls and texts for account communications, telemarketing, and debt collection at any time. Customers may opt out of these communications by notifying Robinhood orally or in writing to privacy@robinhood.com, though the agreement states Robinhood may still make other calls as permitted by law.
Cross-platform context
See how other platforms handle Automated Telephone Dialing System Consent and similar clauses.
Compare across platforms →"Specifically, if you provide us with a phone number: (a) you represent and warrant that the number you provide is your phone number, and you will promptly notify us if that changes, and (b) you consent to receive calls (including text messages) at any time of day made to that phone number that may be prerecorded or completed with an automatic telephone dialing system (automated calls) for purposes including but not limited to providing account-related communications (including security alerts), telemarketing, investigating or preventing fraud, or collecting amounts owed to Robinhood. We may share your number with third parties that provide services to us in connection with any of the foregoing purposes, including but not limited to debt collectors.Excerpt from Robinhood's Customer Agreement (PDF)
(1) REGULATORY LANDSCAPE: This provision engages the Telephone Consumer Protection Act (TCPA), which requires prior express written consent for autodialed or prerecorded telemarketing calls and texts to mobile phones.
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This provision constitutes a broad TCPA prior express written consent for automated and prerecorded telemarketing calls and text messages, obtained as a condition of account opening by the act of providing a phone number. The inclusion of telemarketing as an authorized purpose and the sharing of phone numbers with third-party debt collectors are operationally significant TCPA and consumer protection considerations.
The agreement establishes that providing a phone number constitutes consent to receive automated, prerecorded calls and texts for account communications, telemarketing, and debt collection at any time. Customers may opt out of these communications by notifying Robinhood orally or in writing to privacy@robinhood.com, though the agreement states Robinhood may still make other calls as permitted by law.
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