The customer agrees to indemnify and hold Robinhood and its affiliates harmless from losses resulting from the customer's noncompliance with the agreement, third-party claims related to platform use, and losses resulting from Robinhood following the customer's or their agent's instructions.
This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision creates a broad indemnification obligation requiring customers to defend and compensate Robinhood and its affiliates against losses arising from third-party claims related to the customer's platform use, including unauthorized use and actions taken by the customer's authorized agents.
The updated terms establish new fiduciary verification and personal liability provisions for trust and custodial accounts. Trustees are now required to complete Robinhood's identity verification and onboarding before accessing trust accounts, notify Robinhood promptly of any material changes to the trust (amendments, revocation, trustee changes), and provide the correct taxpayer identification number for the trust. The revised language states that trustees are personally liable for obligations, debts, or negative equity arising from instructions given outside the scope of their authority under the trust instrument or applicable law. Robinhood reserves the right to freeze trust accounts or request updated documentation at any time, and will rely on instructions from any onboarded trustee without requiring consent from co-trustees or verifying compliance with the trust instrument. You should consult a tax advisor regarding the appropriate taxpayer identification number for your trust and review your fiduciary authority under the applicable trust instrument before executing trades.
View change record →Under this clause, the agreement requires customers to indemnify Robinhood and its affiliates for losses arising from third-party claims related to platform use, agent instructions, and any unauthorized access the customer permits, including legal costs. The terms clarify that this indemnification does not apply to losses resulting from Robinhood's own violation of the securities laws or FINRA rules.
Cross-platform context
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Compare across platforms →"Except as otherwise provided by law, Robinhood or any of its affiliates or respective partners, officers, directors, employees or agents (collectively, "Indemnified Parties") shall have no liability for, and you agree to indemnify, defend and hold harmless the Indemnified Parties from all Losses that result from: (i) any noncompliance by you with any of the terms and conditions of this Agreement; (ii) any third-party actions related to your receipt and use of any Market Data, Content, market analysis, other third-party content, or other such information obtained on the Platform, whether authorized or unauthorized under this Agreement; (iii) any third-party actions related to your use of the Platform; (iv) your or your agent's misrepresentation or alleged misrepresentation, or act or omission; (v) Indemnified Parties following your or your agent's directions or instructions, or failing to follow your or your agent's unlawful or unreasonable directions or instructions.Excerpt from Robinhood's Customer Agreement (PDF)
REGULATORY LANDSCAPE: Customer indemnification provisions in broker-dealer agreements may require evaluation under applicable FINRA rules governing the fairness of customer agreement terms and under FTC standards for unfair or deceptive acts or practices.
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This provision creates a broad indemnification obligation requiring customers to defend and compensate Robinhood and its affiliates against losses arising from third-party claims related to the customer's platform use, including unauthorized use and actions taken by the customer's authorized agents.
Under this clause, the agreement requires customers to indemnify Robinhood and its affiliates for losses arising from third-party claims related to platform use, agent instructions, and any unauthorized access the customer permits, including legal costs. The terms clarify that this indemnification does not apply to losses resulting from Robinhood's own violation of the securities laws or FINRA rules.
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