Provision record
Robinhood · Robinhood Customer Agreement (PDF) · View original document ↗

Automated Telephone Dialing and Telemarketing Consent

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

By providing a phone number, the customer consents to receive prerecorded and automated calls and text messages at any time for account communications, telemarketing, fraud investigation, and debt collection, with the number shareable with third-party service providers including debt collectors.

ⓘ

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision obtains consent for automated telemarketing calls and text messages under the Telephone Consumer Protection Act, and authorizes sharing of the customer's phone number with third-party debt collectors for collection purposes.

⚠

Interpretive note: The adequacy of bundled telemarketing consent obtained through account opening as prior express written consent under the TCPA has been subject to varying judicial interpretation and ongoing FCC rulemaking.

Recent Activity

This document changed recently

Medium Jul 12, 2026

The updated terms establish new fiduciary verification and personal liability provisions for trust and custodial accounts. Trustees are now required to complete Robinhood's identity verification and onboarding before accessing trust accounts, notify Robinhood promptly of any material changes to the trust (amendments, revocation, trustee changes), and provide the correct taxpayer identification number for the trust. The revised language states that trustees are personally liable for obligations, debts, or negative equity arising from instructions given outside the scope of their authority under the trust instrument or applicable law. Robinhood reserves the right to freeze trust accounts or request updated documentation at any time, and will rely on instructions from any onboarded trustee without requiring consent from co-trustees or verifying compliance with the trust instrument. You should consult a tax advisor regarding the appropriate taxpayer identification number for your trust and review your fiduciary authority under the applicable trust instrument before executing trades.

View change record →

Consumer impact (what this means for users)

Under this clause, providing a phone number to Robinhood constitutes consent to receive automated calls and text messages, including for telemarketing purposes, at any time of day. You can opt out of these calls at any time by contacting privacy@robinhood.com, though the agreement states that some calls permitted by law may continue after opt-out.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Send an opt-out request to privacy@robinhood.com stating that you wish to stop receiving automated calls and text messages. Note that some calls permitted by law may continue after opt-out as stated in Section 33.

Cross-platform context

See how other platforms handle Automated Telephone Dialing and Telemarketing Consent and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
you consent to receive calls (including text messages) at any time of day made to that phone number that may be prerecorded or completed with an automatic telephone dialing system (automated calls) for purposes including but not limited to providing account-related communications (including security alerts), telemarketing, investigating or preventing fraud, or collecting amounts owed to Robinhood. We may share your number with third parties that provide services to us in connection with any of the foregoing purposes, including but not limited to debt collectors.

Excerpt from Robinhood's Customer Agreement (PDF)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Consent to automated calls and text messages is governed by the Telephone Consumer Protection Act (TCPA) and FCC regulations implementing it.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC enforces the Telemarketing Sales Rule applicable to telemarketing calls and has authority over unfair or deceptive practices in consumer communications.
    File a complaint →
  • State AG
    State attorneys general enforce state-level telemarketing laws and may evaluate bundled telemarketing consent provisions under applicable state consumer protection statutes.
    File a complaint →

Provision details

Document information
Document
Robinhood Customer Agreement (PDF)
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 21, 2026
Last verified
Sept. 21, 2026
Record ID
CA-P-077577
Document ID
CA-D-00050
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6c1624e8d37bd37409c5615a2845984e57c7d88ba5c20ddc802d07565e5df5dd
Analysis generated
September 21, 2026 01:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Customer Agreement (PDF)
Record ID: CA-P-077577
Captured: 2026-09-21 01:55:39 UTC
SHA-256: 6c1624e8d37bd374…
URL: https://conductatlas.com/platform/robinhood/robinhood-customer-agreement-pdf/provision/CA-P-077577/automated-telephone-dialing-and-telemarketing-consent/
Accessed: Oct. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Robinhood's Automated Telephone Dialing and Telemarketing Consent clause do?

This provision obtains consent for automated telemarketing calls and text messages under the Telephone Consumer Protection Act, and authorizes sharing of the customer's phone number with third-party debt collectors for collection purposes.

How does this clause affect you?

Under this clause, providing a phone number to Robinhood constitutes consent to receive automated calls and text messages, including for telemarketing purposes, at any time of day. You can opt out of these calls at any time by contacting privacy@robinhood.com, though the agreement states that some calls permitted by law may continue after opt-out.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.