Provision record
Riot Games · Riot Games Privacy Notice · View original document ↗

Mandatory Service Communications Cannot Be Opted Out

Medium severity Explicit document language Unique · 0 of 352 platforms
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This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Apr 14, 2026

Riot Games has restructured how it presents information about data collection and use in its privacy notice. The company narrowed its third-party disclaimer by removing the phrase 'we don't own or control,' replacing it with 'we don't control'—a distinction that may affect which entities the company is claiming it has no privacy responsibility for. For California residents, the notice now consolidates information about categories of personal information and their purposes into a single section rather than splitting them across the document. The practical implication depends on how Riot Games operationally interprets 'control' in relation to its business relationships and how California regulators view this language under CCPA notice requirements.

View change record →

How other platforms handle this

Public.com Medium

These choices do not apply to certain informational communications including important information and documentation relating to your account.

Roblox Medium

You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

Disney+ Medium

if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
These choices don't apply to mandatory communications that are part of the Riot Services, like important account-related notices.

Excerpt from Riot Games's Privacy Notice

Provision details

Document information
Document
Riot Games Privacy Notice
Entity
Riot Games
Date stated by the document
April 28, 2026
As printed in Riot Games’s text (version CA-V-002311), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002311, captured May 6, 2026
Record ID
CA-P-037552
Document ID
CA-D-000310
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002311)
a3dab5e5ff1066e7a85f4941074fec37e5bc1a1aaaafb72beda52429accb7feb
Analysis generated
May 10, 2026 05:42 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002311 (checked Oct. 5, 2026)
Citation Record
Entity: Riot Games
Document: Riot Games Privacy Notice
Record ID: CA-P-037552
Version: CA-V-002311
Captured: 2026-05-06 21:27:14 UTC
SHA-256: a3dab5e5ff1066e7…
URL: https://conductatlas.com/platform/riot-games/riot-games-privacy-notice/provision/CA-P-037552/mandatory-service-communications-cannot-be-opted-out/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Riot Games's Mandatory Service Communications Cannot Be Opted Out clause do?

The clause states: “These choices don't apply to mandatory communications that are part of the Riot Services, like important account-related notices.”

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.