Provision record
Riot Games · Riot Games Privacy Notice · View original document ↗

Failure to Provide Info May Restrict Service Access

High severity Medium confidence Explicit document language Unique · 0 of 352 platforms

Key Facts · in the document’s own words

What may prevent a user from accessing certain Riot Services or taking advantage of their full functionality?
“If you decline, where we need your personal info to perform a contract with you (including taking steps prior to entering into a contract), to comply with our legal obligations, or to achieve the purposes set out in this Notice, failure to provide that info may prevent you from accessing certain Riot Services or taking advantage of their full functionality.”
Version CA-V-002311, captured May 6, 2026 · live source ↗
Our reading, not the document’s words
Riot Games states that failure to provide requested information may prevent a user from accessing certain Riot Services or taking advantage of their full functionality.
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This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Service access or functionality may be conditioned on providing personal information, meaning withholding information carries a practical consequence for the user's experience.

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Interpretive note: The excerpt references 'that info' as an antecedent, implying this clause applies only to specific information identified elsewhere in the document. The full scope of which information triggers this consequence cannot be determined from this excerpt alone.

Recent Activity

This document changed recently

Medium Apr 14, 2026

Riot Games has restructured how it presents information about data collection and use in its privacy notice. The company narrowed its third-party disclaimer by removing the phrase 'we don't own or control,' replacing it with 'we don't control'—a distinction that may affect which entities the company is claiming it has no privacy responsibility for. For California residents, the notice now consolidates information about categories of personal information and their purposes into a single section rather than splitting them across the document. The practical implication depends on how Riot Games operationally interprets 'control' in relation to its business relationships and how California regulators view this language under CCPA notice requirements.

View change record →

Consumer impact (what this means for users)

If you decline to provide information Riot Games requests, you may lose access to certain services or features.

How other platforms handle this

Public.com Medium

If you choose not to provide or allow information that is necessary for our Services, then the Services or particular features may not be available or fully functional to you.

Roblox Medium

You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

Twitch Medium

You may decline to share certain information with Twitch, in which case Twitch may not be able to provide you with some of the features and functionality found on the Twitch Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you decline, where we need your personal info to perform a contract with you (including taking steps prior to entering into a contract), to comply with our legal obligations, or to achieve the purposes set out in this Notice, failure to provide that info may prevent you from accessing certain Riot Services or taking advantage of their full functionality.

Excerpt from Riot Games's Privacy Notice

Provision details

Document information
Document
Riot Games Privacy Notice
Entity
Riot Games
Date stated by the document
April 28, 2026
As printed in Riot Games’s text (version CA-V-002311), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002311, captured May 6, 2026
Record ID
CA-P-037361
Document ID
CA-D-000310
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002311)
a3dab5e5ff1066e7a85f4941074fec37e5bc1a1aaaafb72beda52429accb7feb
Analysis generated
May 10, 2026 05:42 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002311 (checked Oct. 6, 2026)
Citation Record
Entity: Riot Games
Document: Riot Games Privacy Notice
Record ID: CA-P-037361
Version: CA-V-002311
Captured: 2026-05-06 21:27:14 UTC
SHA-256: a3dab5e5ff1066e7…
URL: https://conductatlas.com/platform/riot-games/riot-games-privacy-notice/provision/CA-P-037361/failure-to-provide-info-may-restrict-service-access/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Failure to Provide Info May Restrict Service Access clause do?

Service access or functionality may be conditioned on providing personal information, meaning withholding information carries a practical consequence for the user's experience.

How does this clause affect you?

If you decline to provide information Riot Games requests, you may lose access to certain services or features.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.